I need to view current internet usage. I can view what is outstanding, but would like to view current cycle data. Have tried via the app and online and reached out to support. Support didn't provide any useful information. They kept providing old cyc...
Hi,I have been a Roger’s mobile member for many years. I recently purchased ignite internet, and am scheduled to have it set up on May 2. I downloaded the ignite app to try to log in and get things ready, but it won’t let me log in with my Rogers cre...
I am not with Rogers for my cellular services. I have no filters or restrictions active on my device or through my cellular provider, I have added the Rogers short codes 50500, 100100, 89000, and 93998 to my contacts, I have toggled airplane mode, I ...
Tried to log 3 times and an error noting something went wrong. I checked the password each time. I also see there is some problem with channels on my tv not working this morning. What is going on with Rogers/Shaw?
Logging in at rogers.com displays only Rogers' branding but no account details.Steps to reproduce. 1. Clear the browser cache.2. Go to rogers.com3. Click on MyRogers.4. Sign in with username and password.5. The page now shows only Rogers branding but...
The services option on my Roger’s app has been greyed out for months. Very frustrating to not be able to view my data usage. I’ve reinstalled the app and nothing? ***ADDED LABELS***
the selection in the myrogers area for changing phone numbers is not working. ***Edited Labels***
when I open an account at Rogers using the same email address I use at Fido, it won't let me register an online account, and Rogers could not give a reason and did not solve the problem until they asked me to use a different email address. Now I reca...
For the past week I cannot access any of my account details via either the app and MyRogers. I am logged in, see my account name and that is it. Chat and calling in have not rectified this. How are customer accounts being supported if we cannot vi...
Hi, I have not been able to make a payment to my business cell phones. When I use the app (MyRogers), I get a message indicating that "Something went wrong." I have also tried to make a payment on Rogers.com, however when I submit the payment inf...
I'm unable to manage by Ignite TV package and/or change my Flex channels. The "Manage" TV link is just redirecting back to the Rogers home page. Is anybody else having this issue? **Labels Added**
It randomly stopped working about 2 months ago. I can't figure it out....because i litterally have tried everything. Spent hours on the internet searching for answers, tried each and every suggestion (you name it....i probably tried it). Only thi...
rogers cell phone SMS Multi-factor authentication not working. It is turned on in MY Rogers account but I never receive a SMS code when logging in ? ***EDITED LABELS***
Hello, I have a Internet 10 plan with Rogers and when I sign into Rogers website and view my account, the monthly (and daily) usage shows as 0 GB for all months (days). That can't be right since I use the Internet a lot. However the plan Overview s...
Sorry, we can't retrieve youraccount information here. Pleasego to rogers.com to sign in , this message shows up everything I try to use the app **Labels Added**
In the app I cannot access Services (the option is not clickable and disabled)In the website, trying to access Usage and Services it opens to an empty dropdown.Cannot access my data usage details. *Added Labels*
“MyRogers” is not working for weeks now. Comes back with “Something Went Wrong” message every time. **Labels Added**
Hi guys, I am wondering how to lookup payment histories including device plan that longer than 24 months period, as in the rogers account only showing the attachments up to 24 months Thanks ***Edited Labels***
I'm on the East Coast and I have the Sportsnet+ Premium Plan to watch West Coast games and out of region games. My team has a lot of restricted region games but with the plan I've never had an issue.I'm currently watching a Van. vs. Ott. game, signed...
I just switched over from Fido but anytime I log into myRogers nothing shows up. I can log in but no info is displayed. What do I do here? *Added Labels*
