Hi,I have been a Roger’s mobile member for many years. I recently purchased ignite internet, and am scheduled to have it set up on May 2. I downloaded the ignite app to try to log in and get things ready, but it won’t let me log in with my Rogers cre...
I bought the Rogers self install modem, and upon downloading the app it keeps on redirecting me to the website over and over. Is this an issue with me alone or other users too? Devs should be on this matter. **Labels Added**
I have been having problems with ignite TV for a while now I cannot get it on any of my devices I keep calling for support and talking to them they keep telling me that it must be under maintenance I don't understand why I can't speak to somebody who...
I am using Google Pixel 4a with Android 13.I have installed this Ignite Wifi application from play store on 30 August 2022.When I open the app , it opens up a browser window to login with my Rogers portal credentials.After successful login, browser c...
I did set up the whole thing today. Everything seems to be working. BUT the app itself is showing offline, only the app. The internet connections are fine on all my devices. I uninstalled and installed the app on IOS but still it comes back with gate...
I was a previous customer and just recently reactivated my services and created a new profile, I’m just curious if it’s possible to delete my old one or if they are automatically deleted after an account is closed? ***Edited Labels***
My account has been suspended. Couldn't reach rogers from past couple days. What to do? *Added Labels*
I set up my Ignite router via my laptop long ago and now I want to login with the app to scan my network for devices and their IPs. The app tells me I don't have Ignite. Please help! **Added Labels**
i just called rogers today and got a new account with them, and ordered a phone. i registered with myrogers, and everything was fine. when i noticed i hadn’t received a confirmation email, i check myrogers account and it is now saying it has been can...
Hi Everyone,I'm new to this community forum.I've recently subscribed to Ignite Internet 150u, and I'm waiting for my wifi router to be delivered.After I log in into MyRogers account and select the "Profile & settings" tab, it automatically logs me ou...
I would like to know if I need to talk to a live agent to upgrade my iPhone 7 Plus to a iPhone 8+? **Labels Added**
Recently, I bought a Google Pixel phone for my wife. How do I change her old device IMEI to the new one through MyRogers? Or is this something that can only be done by calling Rogers? Thanks in advance. ***Edited Labels***
My email program has not work properly, lost my copy of my transactions on January 31, 2019, could you resend a memo of the new programs I acquired on that date ***Added Labels***