Over the past few days, I've noticed a lot of interruptions to our internet connection. I started using Net Uptime Monitor to try to diagnose the situation. Over the past day or so, it has recorded 74 disconnections from the internet. -------------...
This last week since Tuesday or Wednesday, I have had to reboot the modem every morning.My speeds would drop to 0.1 or 0.x Mpbs for a few minutes, then back to normal for a few minutes and this keeps going on until I reboot the modem. After rebooting...
So I have recently gotten the 1.5 ignite plan with rogers and is located in the living room on the main floor. I was wondering how I can utilize Moca 2.5 for my basement where my computer is located via ethernet and also implement Deco m4 throughout ...
Currently, I have the Horton CODA 4582 and connecting via HomeConnect. Im not seeing this feature so I’m guessing HomeConnect is as barebones and useless as originally thought and I’ll need to setup a router with software that has it. **Labels Adde...
This issue has been going on going on for years. I have complained so many times, and I get brushed off every time.Basically, for 5 mins I have perfect speed and service, no latency issues, then for 10-15 seconds I’ll have brutally high ping. If I’m ...
I am on Rogers Ignite 1.5 Gbps. Richmond Hill area. Issue: Massive ping spikes (spikes up to 2000+ ms) once every minute or so, online games are completely unplayable, freezes (due to massive lag) during that couple seconds. Same for Wired and Wi...
It has been over a week since I first informed rogers of the issue. They told me it was a provisioning error, and then it would be fixed and no less than 24 hours I called back two days later is nothing had changed and they said they would be no more...
Hello, my name is Tyler H and I wrote a bad review on your ingite hub app describing the terrible situation i am having regarding internet set up. As per your comment you have asked me to write in this forum. Everything i have said is true weather yo...
Just want to save you guys some hazard with my past week of experience if your internet is having problem. I have a defect cable from outside station to my house(initially I don't know). All departments(Ignite, regular tech, business tech and etc.) c...
The location should be ALL as all services are being affected, when my modem disconnects I lose it all. Not sure what is going on but I am getting a lot of disconnects lately and according to Rogers, there are no problems in your area. If this is tru...
After almost six months with Rogers, all of a sudden, ten days ago my laptop didn't connect to the wi-fi, it was showing 27 wi-fi in the neighboud but mine. Called Rogers, after several tentatives to solve the problem on the phone, finally after a we...
I'm an existing Rogers customer, maybe for 10+ years so we got the switch over to Rogers Ignite quite late (about a month ago). Switched from the legacy modem and red tv-box to the XB7 White Modem Router and the Tiny Black Wifi TV Box. Right after ...
Hello all... and sorry for the long post. I have been a happy Fido Internet service customer for many years without a single issue. Over a week ago, I received an email stating that Fido is moving all internet services to Rogers Fibe service. That -i...
I have latency issues that are impacting both gaming and video conferencing. It is also making some web-based apps troublesome to use. The problem generally occurs between 11:00AM and 2:00PM and then intermittently in the evenings. I typically hav...
I have been able to use my DNS name to lookup my IP address. Last time this was working on Mar 6. Today I can still do reverse lookup but forward lookup failed. Switching to the google dns server does not help. I rely on this forward lookup so my pho...
I've been on hold for 2 hours plus regarding no internet. What's the ETA on this please. Mississauga area L5V postal area. And no notifications as well. ***Edited Labels***
Hi I got contacted by an employer that indicates messages to my account are bouncing back. This does not happen to other senders. The error message they get is below. Anybody has a suggestion who to talk to about this or how to fix it? Error mes...
My home internet logs my phone out of the wifi and when I try to log back in, it says ‘incorrect password’ even though it’s obviously the right password. Even if I try to share the wifi from another phone that’s logged on to the wifi, it still says ‘...
Anyone have any suggestions or instructions on how to connect 3rd party wifi range extenders to boost my wifi signal? I have a D-Link extender and XB Modem from Rogers. I was connecting fine through XB7 but not sure why it's not working with the XB8....
Nothing has worked since install on Feb 3.Internet, TV, Home Phone.Switched to Bell but they can’t install because Rogers holds the home phone number and they need a bypass authorization to port it over.Called Rogers and was transferred twice. Waited...