Just want to save you guys some hazard with my past week of experience if your internet is having problem. I have a defect cable from outside station to my house(initially I don't know). All departments(Ignite, regular tech, business tech and etc.) c...
Happy Thanksgiving Everyone, Has anyone else had the same problem as me when trying to access the https://www.rogers.com/ homepage? It seems like a ridiculous question to ask! However, for reasons that escape my understanding, the root URL addr...
Hi all, I've been researching this problem for the last few weeks, and notice many people have similar issues. I have a tech come over a week from now, and want to make sure I ask all the right questions and have him/her check everything they should....
Need help immediately. My internet has been jittering and jumping in ping for the past 6 months. I call Rogers support multiple times a week, but my internet ping connection has not been stable. I would be playing a game, or be in a meeting and see t...
Hello, I'm experiencing quick and random drops on ethernet or together affecting both business and leisure uses like conference calling, streaming high quality video, or gaming. I've had a few support visits to correct the issue, yet it persists. I ...
Jan 22-2022 over the last 3 days i have had intermittent dropped Ignite internet and TV. About every 5-10 minutes and lasting about 10-30 seconds. i have restarted modem, TV box, all units connected to modem. Tech support has restarted modem remotely...
I've been a Rogers customer since the late 80's, have had this particular Internet service for at least 7 years, but have recently had issues with Internet outages. So I thought I should investigate what was happening and used http://rogers.com/speed...
Early yesterday, I and a few of my neighbors, all shaw rogers whatever customers, lost internet service. We were all told by support that we were all isolated outages. Untrue. We KNEW it was all of us because we talk on facewhatever, and KNOW it is d...
Hi all, Since last week, I've started to get really bad lag spikes while gaming. I'm getting this on all PCs in the house (connected via ethernet direct to modem). Internet speeds and latency are fine when checking speedtest, but every so often the ...
Hi all, Recently in the past few weeks, my internet keep dropping randomly multiple time in a days, each time around 1 minutes then internet comeback. When I check the event logs, there are some critical issues in the log at the time internet drop...
Going from the Hitron 4582u to XB7 about a week ago and ever since my internet has been very flaky... reduced speeds, increased latency. Its only been a week but I notice much more buffering on netlifx at night and sometimes long pauses hitting we...
Rogers ignite technicolor router security scan , should i be concerned ? **Added Labels**
I keep a log of SpeedTest results here in Ottawa centretown (Little Italy), and things went bad for my 1000/30 service around September 20 and have not improved. See the attached graph of my SpeedTest log. Yes, I power cycled the router. My TekSav...
I've been having problems with my legacy tv as I guess it is called. CNN never comes on, other channels above sometimes come on, often are "black screen" but the Guide is visable. Thisis my modem, I'm not sure how to see my TV levels. *Added ...
Can anyone tell me if the power levels on the upstream side of things looks right? Having a lot of problems tonight with connection being consistent. Downstream Channel Bonding Value 23 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18...
Has anyone else had this similar issue where their internet drops randomly (I usually notice it when I'm gaming...and I've been playing FFXIV so any disconnect has been extremely noticeable due to queue times). When I try accessing the internet on a...
Hello community. My Ignite XB6 gateway has been showing horrendous DOCSIS stats for the past couple of weeks. Almost all DOCSIS channels are in the -16db range and SNR at around 34db. My upstream power levels are also all elevated at 52db. Yet I have...
Coax cable move question. The Rogers cable feed that comes into my house is in the basement. My house is tall so my wifi signal drops substantially on the upper floor. I’d like to have the modem on the main floor 2 stories higher. The supply feed cab...
in the last month or more on the xbox one playing nhl 21 we expereince lots o high pings and lots of player delay and guys feel heavy and slow very sluggish so i have ran a few tracert tests can anyone tell me if there is anything that will cause thi...
ping any ip is fine, but can't ping any local hostname. Please help, *Edited Labels*