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Good News for CODA-4582 Users!

Hey Community!

 

As we have continued to enable DOCSIS 3.1 across our network we have seen a growing number of cases where some customers’ Internet performance drops to an unusable state and requires a reboot of their 3.1 modem to restore full connectivity.

 

In working closely with all stakeholders including Intel, Casa, Hitron and internal teams, we are happy to report that we have a fix ready to deploy to all customers who have a CODA-4582.

 

This fix will be available to customers by a simple reboot of the modem and the process will be effective by end of day on Thursday, February 23rd.

 

The reboot will cause the modem to download the latest firmware version if it is not already running it.

The download will take approximately 30 seconds and the modem will reboot automatically to complete the installation of the downloaded software.

 

For customers already provisioned and using the service, all existing settings will be retained and for new installs the firmware download will take place as part of the provisioning flow when it is first connected.

 

coda.jpg

 

In addition to this important fix, we will also be re-enabling IPv6 on the CODA-4582 for another win for our valued customers. 

Spring Training is upon us!

Hi Community!

 

It’s Blue Jays time once again!

 

While we go through the last few weeks of winter, our Toronto Blue Jays are headed to Dunedin FL for spring training. Along with the team, our very own Sportsnet is heading down south to bring baseball fans complete coverage of the Blue Jays at Spring Training.

 

All 30 games will be available on Sportsnet 590 The FAN or sportsnet.ca. 11 games will be televised on Sportsnet and Sportsnet NOW.

 

Here’s the complete 2017 Spring Training Broadcast Schedule on Sportsnet:

 

February:


  • Saturday, Feb. 25, Toronto @ Atlanta, 12:30 p.m. ET (Sportsnet 590 The FAN)
    • Sunday, Feb. 26, Philadelphia @ Toronto, 1 p.m. ET (Sportsnet East, Ontario, Pacific, Sportsnet ONE, Sportsnet NOW and Sportsnet 590 The FAN)
    • Monday, Feb. 27, Pittsburgh @ Toronto, 1 p.m. ET (Sportsnet , Sportsnet NOW and sportsnet.ca)

 

March:


  • Wednesday, March 1, Detroit @ Toronto, 1 p.m. ET (sportsnet.ca)
    • Thursday, March 2, Philadelphia @ Toronto, 1 p.m. ET (sportsnet.ca)
    • Friday, March 3, New York Yankees @ Toronto, 1 p.m. ET (Sportsnet, Sportsnet NOW and sportsnet.ca)
    • Saturday, March 4, Toronto @ Minnesota, 12:30 p.m. ET (Sportsnet 590 The FAN)
    • Sunday, March 5, Tampa Bay @ Toronto, 1 p.m. ET (Sportsnet, Sportsnet NOW and Sportsnet 590 The FAN)
    • Tuesday, March 7, Team Canada @ Toronto, 1 p.m. ET (Sportsnet, Sportsnet ONE and sportsnet.ca)
    • Wednesday, March 8, Toronto @ Baltimore, 1 p.m. ET (sportsnet.ca)
    • Thursday, March 9, Toronto @ Philadelphia, 1 p.m. ET (sportsnet.ca)
    • Friday, March 10, Toronto @ Detroit, 1 p.m. ET (sportsnet.ca)
    • Saturday, March 11, Philadelphia @ Toronto, 12:30 p.m. ET (Sportsnet 590 The FAN and Sportsnet 960 The FAN)
    • Sunday, March 12, Toronto @ Tampa Bay, 12:30 p.m. ET (Sportsnet 590 The FAN and Sportsnet 960 The FAN)
    • Monday, March 13, Boston @ Toronto, 1 p.m. ET (Sportsnet 590 The FAN)
    • Tuesday, March 14, Toronto @ Boston, 1 p.m. ET (sportsnet.ca)
    • Thursday, March 16, New York Yankees @ Toronto, 1 p.m. ET (Sportsnet 590 The FAN)
    • Friday, March 17, Toronto @ Philadelphia, 1 p.m. ET (sportsnet.ca)
    • Saturday, March 18, Tampa Bay @ Toronto, 1 p.m. ET (Sportsnet, Sportsnet NOW and Sportsnet 590 The FAN)
    • Sunday, March 19, Toronto @ Pittsburgh, 12:30 p.m. ET (Sportsnet 590 The FAN and Sportsnet 960 The FAN)
    • Monday, March 20, Minnesota @ Toronto, 1 p.m. ET (sportsnet.ca)
    • Tuesday, March 21, Toronto @ Baltimore, 1 p.m. ET (sportsnet.ca)
    • Wednesday, March 22, Detroit @ Toronto, 1 p.m. ET (sportsnet.ca)
    • Friday, March 24, Boston @ Toronto, 1 p.m. ET (Sportsnet, Sportsnet NOW and sportsnet.ca)
    • Saturday, March 25, Canadian Junior National Team @ Toronto, 1 p.m. ET (Sportsnet East, Ontario, West, Sportsnet NOW and Sportsnet 590 The FAN)
    • Sunday, March 26, Baltimore @ Toronto, 1 p.m. ET (Sportsnet, Sportsnet NOW, Sportsnet 590 The FAN and Sportsnet 960 The FAN)
    • Monday, March 27, Philadelphia @ Toronto, 6 p.m. ET (sportsnet.ca)
    • Tuesday, March 28, Toronto @ Philadelphia, 6:30 p.m. ET (sportsnet.ca)
    • Wednesday, March 29, New York @ Toronto, 1 p.m. ET (sportsnet.ca)
    • Friday, March 31, Pittsburgh @ Toronto in Montreal, 7 p.m. ET (Sportsnet East, Ontario, Pacific, Sportsnet NOW and Sportsnet 590 The FAN)

 

April


  • Saturday, April 1, Pittsburgh @ Toronto in Montreal, 1 p.m. ET (Sportsnet, Sportsnet NOW and Sportsnet 590 The FAN)

Hey Community!

 

Rogers EnRoute continues to expand! After launching in Hamilton, Ontario, and then expanding to New Brunswick, Ottawa, Ontario and most recently Newfoundland, we’re ready to take the next step in the growth of this great service! We’re happy to tell you that as of February 14, we’re enabling Rogers EnRoute for our cable customers in South Western Ontario!

 

To learn more, please read our Rogers EnRoute BLOG.

 

Stay tuned to the Community Forums for further updates!

Hey Community, 

 

Who's excited for the 2017 NBA All Star Weekend?

 

With DeMar DeRozan and Kyle Lowry representing our very own Toronto Raptors, it will surely be an action-packed weekend. The festivities start on February 17, 2017 and continue on until the 66th NBA All-Star Game on Sunday February 19, 2017.

 

Here are planned events:

 

Friday, Feb. 17

7 pm | NBA All-Star Celebrity Game 

9 pm | BBVA Compass Rising Stars Challenge

 

Saturday, Feb. 18

11 am - Hall of Fame Announcement

2:30 pm - NBA D-League All-Star Game     

8 pm - State Farm All-Star Saturday Night

  • Taco Bell Skills Challenge (first event)
  • JBL Three-Point Contest (second event)
  • Verizon Slam Dunk (third event)

Sunday, Feb. 19

8 pm - 66th NBA All-Star Game 

 

All times Eastern (ET)

 

Don't miss any of the action!

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