Performing a Factory Reset on your Wireless Device

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Community Specialist
Community Specialist

 

Notice your device feeling sluggish after a recent software upgrade? Looking to give your phone a fresh start? Well you are in luck. 

 

Check out this helpful How To video to learn how.

 

 

Steps:

To do a factory reset on an Android device

  1. Click the Settings app on your home screen.
  2. Then scroll to the Personal section and select Backup & Reset.
  3. In the Reset section select Factory Data Reset.

 

To do a factory reset on an iOS device

  1. Open your Settings app and select General.
  2. Then select Reset and Erase All Content and Settings.

 

To do a factory reset on a Blackberry device

  1. Start by selecting Settings from the home screen.
  2. Then Select Security and Privacy and click Security Wipe.
  3. Type in BlackBerry and then click Delete Data.

 

To do a factory reset on a Windows Mobile device

  1. Swipe left from the home screen to get to the Apps list.
  2. Select Settings, About, then Reset your Phone.
  3. You’ll see two warnings at this point, tap Yes on the first and then Yes again.