Creating this list as a consolidated area, where known problems/concerns about the Navigatr can be collected. This is designed to be a general starting point of feedback to the Rogers Community Forums team so they can forward this to the right teams within the company. To make sure the key points are made clear and visible, on top of them taking the comments in the Navigatr threads.
I have broken them into TWO groups. Things that are definately Broken/Need to be fixed, and the key concerns/complaints. Only reasoning for this, is while almost all of us may HATE the way feature X is working now, it at least does work, vs other features which may be broken.
Please be aware that this is no guarantee that any of these things will be fixed or changed. None of the Rogers Community Forums team has any power over the decisions made by the powers-that-be at Rogers or the developers of the software.
PLEASE FEEL FREE TO PM ME WITH ANY ADDITIONS FOR THE LIST
Known Issues – To be fixed
Concerns / Requests for changes
First, I'd like to say THANK YOU to @Gdkitty for spearheading this list in the Community. Second, I'd like to acknowledge everyone who contributed to the list including @57, @TheArcher, @jays77, @BS, @molly222.
I'm happy to share an update with the Community about some upcoming changes to address some of the issues identified in the list above. To streamline things, I've cut/paste the items from Gdkitty's list and inserted my comments below each item (in blue):
Concerns / Requests for changes
Please continue to provide your feedback in the Navigatr thread or you can reach out to Gdkitty directly via PM. I've confirmed with Gdkitty that he will continue to update this page. We are circulating your feedback with the appropriate teams in the company. I will circle back to this thread to provide any future updates.
I'm back with some updates!
But first, thank you for your patience. It has been a while since my last post.
I'm thrilled to let you know that we will be delivering a Navigatr update to customers, with new and improved features based on YOUR feedback. Starting today and rolling out to communities over the coming weeks, Ontario customers will see an onscreen notification when the Navigatr update has been delivered to their set-top box. Customers will have the option to review the changes, or skip right to watching live TV.
Like last time, I've cut/paste items from Gdkitty's list and inserted my comments below each item (in blue):
In addition, you will notice an updated and refreshed look for Rogers on Demand and Get More TV.
We are expecting to have the upgrade rolled out across Ontario by the end of October. Please refer to our TV - How To's for more information on the new features.
Please provide your feedback in the Navigatr thread. We continue to circulate your feedback with the appropriate teams in the company. I will circle back to this thread to provide any future updates.
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