Deleting Series from NAVIGATR

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I Plan to Stick Around
Posts: 17

Deleting Series from NAVIGATR

How to I record a series I set up?

I have series in my list that aren't even on the air any more. How do I get rid of them?

 

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Moderator
Posts: 293

Re: Deleting Series from NAVIGATR

Hello @SkaGoat,

 

This is a great question, thank you for posting this! I know how important it is to have your PVR organized properly and having those old series recordings filling up your list is definitely an eye-sore.

 

I recently did some cleaning of my PVR so the steps on how to remove the series recordings are still fresh in my mind.

 

1.) Select "List" on your Rogers Remote.
2.) Select the Series recording from the list that you would like to remove.
3.) Select "Scheduled" on the right side of the screen.
4.) Scroll down a few spaces and select "Cancel Series Recording".
5.) Confirm the cancellation of the Series recording by selecting "Yes" when the pop-up box appears.

 

This should remove any unwanted Series Recordings that have been set-up.

 

I hope this helps!

 

RogersTony

I've Been Around
Posts: 1

Re: Deleting Series from NAVIGATR

This option is only available if the Series still has recorded items.

 

How can I delete the Series after all the episodes have been watched and deleted and no new scheduled recordings are available?

I'm a Senior Advisor
Posts: 1,805

Re: Deleting Series from NAVIGATR

@andrea_lorenz:

 

The instructions are exactly the same, but you must follow the instructions carefully.  Here's my earlier post on the topic of "zombie" recordings.

 

http://communityforums.rogers.com/t5/TV/NextBox-Navigatr-October-November-2016-Deployment/m-p/375019...

 

The zombie recordings are typically grouped "below" any existing recordings you haven't watched yet and above any series recordings that have scheduled recordings to come, but where you've watched all the existing recordings in the "Tile" view.  i.e. press "list" once and scroll down until you find the zombie (or other) series recording that you wish to delete, then follow the instructions in post 2 or my link carefully.

I Plan to Stick Around
Posts: 8

Re: Deleting Series from NAVIGATR

I am having the same issue and have followed the instructions however when I go to Cancel Series Recording and indicate Yes the message I get each time is “One or more recordings could not be cancelled. Please try again later”.

The scheduled recordings I am trying to delete have a recording date from 2016.

Not sure what to do now.

 

 

I'm a Senior Advisor
Posts: 1,805

Re: Deleting Series from NAVIGATR

@RHaruk : Do a reboot of your PVR (unplug for a few seconds when not recording, plug back in)  Or go into Settings - Scroll up one to Troubleshooting and select Reboot. Do not choose reset to Factory Settings.

 

Once the reboot is finished, wait an hour for things to settle and try again.  Try when you 're not recording something just in case a recording is taking up too many resources.

I Plan to Stick Around
Posts: 8

Re: Deleting Series from NAVIGATR

When I go to the “Sceduled” listing and I try to delete a recording that was scheduled to record on Jan 4, 2016  and I press “Cancel Recording” I gets box that asks “Cancel recording of Westworld” . I press “Yes” , the a box pops up that says “This recording cannot be deleted at this time. Please try again later”.  I get this message each time Intry to delete a scheduledvrecording that has a past date. As well, the PVR I currently have was exchanged from the orignalone I had. For whatever reason when it was hooked up all the old scheduled recordings popped into the scheduled recording listing. Not sure what else to do.

I'm a Senior Advisor
Posts: 1,805

Re: Deleting Series from NAVIGATR

@RHaruk : See the following link (also provided previously in this thread). Follow the instructions very carefully, or have someone else do it while you read the instructions.  Do not go to the "scheduled recordings" list, simply press the list button once where all your recordings are kept.

 

http://communityforums.rogers.com/t5/TV/NextBox-Navigatr-October-November-2016-Deployment/m-p/375019...

 

You may wish to do a reboot before trying this. Make sure you're not recording something when rebooting. Go to Settings, scroll up one to Troubleshooting and select Reboot. Do not select Restore Factory Settings, unless you wish to erase everything on the PVR.  A reboot usually takes about 5 minutes, but you may wish to wait 10 before doing the deletes.

I Plan to Stick Around
Posts: 8

Re: Deleting Series from NAVIGATR

I have tried the reboot but still get the same message.

I'm a Senior Advisor
Posts: 1,805

Re: Deleting Series from NAVIGATR

That's because you're in the list of scheduled recordings. You need to delete from the "tiles" view (one click of the list button, view as grid (blue button), not as list) and you need to follow the instructions exactly.  As I mentioned, sometimes people have muscle memory and it works when you read the instructions to someone else.

 

The "zombie" shows you want to delete will be below the recordings you have already and above the series recordings that are not yet made - roughly in the middle of the list.

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