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Hey Community,


Great news! The LG G7ThinQ is now available for pre-order!

You can select either ship-to-home or ship-to-store. We also have some great offers for customers purchasing the LG G7ThinQ.


Here is some info on the LG G7ThinQ:

  • 6.1in Full HD+ display
  • Dual 16MP camera
  • 3000 mAh battery with type-c quick charge
  • Built-in boombox-like speakers

Bonus Offer With Pre-order and Purchase of an LG G7ThinQ


You can get a bonus LG 43” 4K UHD Smart TV when you pre-order and purchase an LG G7ThinQ. LG will ship the bonus gift in the 6-8 weeks following the submission claim.

This offer is effective until the end of day of May 31, 2018.


Rogers Trade-Up Offer

You can also get a minimum $200 credit towards an LG G7ThinQ. You must trade-in an eligible device (minimum trade-in value of $25). This offer is available on June 1, 2018.

Community Specialist

Hey Community!


I’d like to take the time today to announce @RogersMargaret retirement as Community Manager after 5 great years! RogersMargaret has been with us since 2013 and through her, the Community has seen some of the most amazing events and changes that we’ve ever experienced to date.


Please join me in thanking RogersMargaret for all her dedication and support!


The next chapter of the Rogers Community Forums will be lead by our very own @RogersDarrell!


RogersDarrell joined us as the sole Moderator in 2011, and spent the next 5 years building out the Community Moderation team and spearheading the Community’s next level growth and redesign with RogersMargaret as the Community Specialist. I know the Rogers Community Forums is in great hands with RogersDarrell, so please join me in welcoming him back to our family.



Hey Community,


It's a good idea to update your Wi-Fi password regularly to keep your personal information secure.

At Rogers, we put several tools at your disposition to ensure you know what to do if you want to set a different Wi-Fi password or connect a new device but can't remember your Wi-Fi password.


To view the steps to follow depending on your modem, please read this Support Article.


To see how to proceed with the changes to your Wi-Fi password, check out this video:




If you need to set up a new or replacement modem for the first time or after a factory reset, visit this page for support.




Hey Community,


Great news! We are making it easier and more convenient for our customers to switch to Select, Popular or Premier without changing their equipment. 


Customers who are switching to our in-market TV packages no longer need to swap their legacy (non-Nextbox) set-top boxes to qualify for our TV discounts (eligibility rules apply). 

Since May 02, 2018 we are updating our digital adapters. Customers switching to Select, Popular or Premier, will see more than just the Starter channel line-up on their digital adapters.


With this update, customers will get more of the channels they pay for on their digital adapters. It also helps customers who don’t want to pay for the purchase or rental of additional digital terminals.


dta channel line up.png