On February 7 I switched from an ancient Android phone to a used iPhone S at the Rogers store. The agent verified it was working by calling the new phone and letting it ring, but not answering. Yesterday I downloaded my call history and see this: Cal...
We have a new iPhone SE (3rd generation) on a grandfathered PAYGO plan (0.70/SMS, 0.70/minute); the iPhone is synched with an iPad. We do not use SMS, and with the previous "dumb" phone, Rogers always credited us for incoming SMSs.With the iPhone, we...
I wanted to change the payment method of my Pay as You Go account. Can anyone advise how to facilitate this?
I got a text recently indicating that my PAYGo phone will no longer work in the US as of July 1, not even for 911. Here's the information on the Rogers Website: https://www.rogers.com/support/mobility/3g-shutdowns-pay-as-you-go I have an iPhone SE (2...
Mother in Law is on a pay as you go plan, been that way for years. Recently, in the last 6 months her signal is intermittent and goes to SOS. Happens indoors and outdoors. I upgraded her to a new Iphone13 the other week and had Rogers put in a new si...
Hi, I have been on Pay as You Go for a long time now and it seemed to have changed. I do not use my cell phone much, so I just put $10 a month on it. The way it used to be was that I had the $10 dollars in the balance and then the next month, I'd put...
Hi there, I just top up for $200 by using vouchers 2 $100 vouchers, (input one by one at one call), then checked the expire date is 2024-01-11.But i remember that before, every $100 can extend the expire date 360 (or 365) days, so the $200 top up sh...
I've had this LG E-410B Android phone on my grandfathered Talk Anytime plan for about 10 years and just turn it on and take it with me when I leave the house. It's long in the tooth, out of space and my personal email no longer works. I've been give...
I have an account for my phone and my husband's we only use talk and text and don't do a lot of either. I switched to prepaid and requested an email on how to make payments and have them credited to the prepaid phone. Signing in to the account numb...
I tried to view my Call/Transaction history today, but instead of being able to see it, I get the following message instead: "Are you an existing Rogers Prepaid customer? Give us a call at 1-800-575-9090 or visit a Rogers store for help managing y...
An option called "Live Voicemail" on iPhones with iOS 17 or later may affect your Pre-paid transactions. The VMs are actually on the phone itself and not Rogers' system. If you have a plan that charges by the minute, like my Grandfathered "Anytime"...
Hi, ok so. I was moving out of the country for a while in November 2023. Therefore, switched to pay as you go from postpaid on the day of departure. I was given confirmation over the call that my number will be switched instantly and the call would d...
Hi. Going to Mexico for a week. Current plan is $25 Talk & Text. That is supposed to include international text, but even in Newfoundland and Algonquin Park my phone says Emergency Calls Only. So what can I expect for service while traveling outside ...
Hi, Can the Rogers Pay As You Go plan receive SMS text at Japan? Thank you. **Labels Added**
So, how do you find a living, talking, customer service rep at #611? I tried everything. There is no number to press to get a human. There is no online support unless you get the work around to work. I was told things along the way by the recordin...
I'm on a grandfathered talk anytime plan which I renew annually. My PayGo balance expires on Sunday, so today (Friday) I'm trying to call PayGo (1-800-575-9090) to renew using my remaining balance of about $50 and get credit for a bunch of spam texts...
I am trying to activate 4 Rogers SIMS that i purchased on talk and text plans similar to my existing Rogers mobile phone account and want all phones (employees) billed to my existing account. How can I activate and addthese as additional phones to my...
Hi,....... I have an old standard size sim card which i used for my old samsung phone. i recently bought an iphone 5 and it uses a nano sim card. I would like to use my original phone number with my iphone any ideas on how to transfer the plan? I had...
For more than 15 years I have received SMS messages from a person outside Canada who used this address to send the texts: http://websms.rogers.page.ca/2way (The received messages were evidently paid by me but the person abroad did not spent a cent.)...
Hi, I am a new immigrant and landed in Canada for the first time. I purchased a Rogers prepaid sim at the airport (on 12 June 2023). Since I activated this new number, I am receiving atleast 20 calls daily from banks and other financial institutes an...