In the app I cannot access Services (the option is not clickable and disabled)In the website, trying to access Usage and Services it opens to an empty dropdown.Cannot access my data usage details. What should i do? ***ADDED LABELS***
I am constantly having to log back into my Ignite TV App. I am using the same iPad and in the same location, however 2-3 times a week when I open my iPad, I find myself logged out of the App. How can I just stay logged on? ***Edited Labels***
I need to view current internet usage. I can view what is outstanding, but would like to view current cycle data. Have tried via the app and online and reached out to support. Support didn't provide any useful information. They kept providing old cyc...
We just recently switch over to rogers home services from Telus. We were told we needed the homeconnect App to setup our services. Downloaded the app, tried to login and continue to get the login loop. I've tried uninstalling, delete cache/data and w...
The Home Connect app will not log me in. It's just an infinite loop of entering my info and the code that is sent to me. Reinstalling doesn't work, changing the browser that opens to enter the info doesn't work, clearing the cache doesn't work. Very ...
Downloaded app on Samsung s23, latest updateWhen I press sign-in button on app first launch, it takes me to chrome for login, including multi factor auth on the first time. Redirects back to login idRestarting app goes directly to chrome login, enter...
For years Rogers was behind the times on streaming using an app. Not to say you didn't have one it was outdated before you launched it. I have recently become a customer again and I was pleasantly surprised to find out you updated your app it's of de...
I set my Smart Home app to remember my credentials and allow for thumb authentication. I regularly have to enter my username and password and it is aggravating when arriving home to shut off the alarm. Please help! *** Edited Labels ***
Hi,I have been a Roger’s mobile member for many years. I recently purchased ignite internet, and am scheduled to have it set up on May 2. I downloaded the ignite app to try to log in and get things ready, but it won’t let me log in with my Rogers cre...
I bought the Rogers self install modem, and upon downloading the app it keeps on redirecting me to the website over and over. Is this an issue with me alone or other users too? Devs should be on this matter. **Labels Added**
Anyone else been having issues with sportsnet plus saying you aren’t subscribed to any content? It’s been over a week now where I log in via my TV provider (Rogers) where I am subscribed to all sportsnet channels, but the app is saying otherwise. ...
I am not with Rogers for my cellular services. I have no filters or restrictions active on my device or through my cellular provider, I have added the Rogers short codes 50500, 100100, 89000, and 93998 to my contacts, I have toggled airplane mode, I ...
Tried to log 3 times and an error noting something went wrong. I checked the password each time. I also see there is some problem with channels on my tv not working this morning. What is going on with Rogers/Shaw?
I have been having problems with ignite TV for a while now I cannot get it on any of my devices I keep calling for support and talking to them they keep telling me that it must be under maintenance I don't understand why I can't speak to somebody who...
Logging in at rogers.com displays only Rogers' branding but no account details.Steps to reproduce. 1. Clear the browser cache.2. Go to rogers.com3. Click on MyRogers.4. Sign in with username and password.5. The page now shows only Rogers branding but...
After logging into Ignite Homeconnect app, on the home screen it says "Upgrade for this experience - To use ignite app, you will need to upgrade your service/equipment." I have contacted Rogers Support numerous times and they escalate it to the En...
As per subject, I am on a Fold 5 and cannot access the ignite tv app past the login. is there a fix for this? Thanks. *Added Labels*
Been trying to sign in to home connect app for days. Called tech support many times. Every time I type in my Roger’s credentials on home connect app it just loops back to the sign in screen as if I had never tried logging in at all. No error message ...
the app crashes constantly and goes back to Google Play..reinstalled many times and always the same issue..tried on other devices and system the same story it does not work.
Do I need separate apps to view tsn and sportsnet content? Why can’t I see these (and many other) channels in the igniteTV app? ***Edited Labels***
