Unable to view bill online

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I've Been Around
Posts: 1

Unable to view bill online

In myRogers account, when I click the "view your bill" button, it shows nothing, it just shows the following screenshot, how can I view or download the bill?Screen Shot 2017-10-04 at 11.31.37.png

 

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I'm a Senior Advisor
Posts: 1,267

Re: Unable to view bill online

@dngan:  I could get in and view my bill just fine (I usually download it).  Has this been happening long?  Sometimes these issues are temporary for various accounts or regions.  Wait a few hours and try again. Preferably at non-peak times.

I've Been Around
Posts: 1

Re: Unable to view bill online

This has been happening to me for over a week and I have tried several times during the day.

Moderator
Moderator
Posts: 613

Re: Unable to view bill online

Hi @dngan and @jm44

 

Welcome to the Community Forums and thank you for posting!

 

Not being able to view your bill can be frustrating. 

 

Are you a new Rogers customers? Have you got any bills previously? 

 

RogersPrasana

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