Hello:So I'm totally new here, but I've been a Rogers customer for at least 20 years.Normally, I am not much of a whiner when it comes to speed. I can only afford so much, and I realize that the Internet isn't piped directly into my apt like someone ...
As of recent (2 weeks now) my VALORANT ping whilst connecting to Illinois (my local server) has been fluctuating pings. I've seen a few previous forums on how this issue has occurred with other people, so I know I'm not the only one. Whenever I load ...
I'm currently subscribed to Rogers' 2.5 Gbps download and upload fibre-to-home plan, and I use the Rogers Gen 3 modem, which has one 2.5 Gbps port for the ONT connection and three 1 Gbps LAN ports. However, when I connect these 1 Gbps ports to my 2.5...
Hi All, We seem to have internet dropping rather frequently. Our Ignite TVs are fine, just internet dropping on a rather frequent basis here in Woodbridge. Anyone else experiencing this? This also happens when on 5G network with podcasts cutting o...
My ignite wifi just got offline. Blinking white and doesn’t work. Anyone going through the same thing? Help!! **Labels Added**
Hello, I would like to know how I can solve this problem: -My internet connection never exceeds 500 MB although I pay for 1Gb. When I try to access some websites it stays in a loading state, sometimes it can take minutes to load a simple page like Am...
What has happened to my Rogers email account? After 20 years of being a Rogers customer, I suddenly can't access my email. Yesterday it was accessible, today it's not. What is going on? ***Added Labels***
When I tried to generate an App password to connect to Outlook. I receive the following message: Something went wrong on our end. Please try again later. I tried calling Rogers Support I was told I would have to wait between 20 to 30 mins... Not happ...
I am perplexed by the complexity of configuring port forwarding on TG4482A. What used to be a simple task of entering the IP address of the destination device and port range now requires an Ignite app and selecting the device from the dropdown list. ...
Hi - When will it be possible to add Rogers' email account to Outlook? If I can add a Yahoo email account, why is it impossible to add Rogers? *Your insight is appreciated. **Labels Added**
I order Rogers Ignite from Fido Migration on April 5, 2024. the Ignite Service starts 12 April 2024 but there is no trace of the modem. When I visit online it appears that Rogers haven't even started the shipping process. The order has been in "In...
Hey everyone got a new plan with rogers and signed up for ignite 1.5 only problem is my speeds change a lot from 50 to 700 most of the time their at 400 for wireless. Can’t try Ethernet as I don’t have a device with the capabilities of 1.5 but servic...
My Internet service is down and can't get an answer as to why, except the they are aware and working on it !!! That still doesn't answer the question as to why services are down!!!! Very frustrating *Added Labels*
I had recently move to new place and since rogers ignite home internet was available , i decided to opt for that. At first, it seemed smooth, i got a prompt response to get enroll and device was also sent to me within 2 days. However, after i receive...
Hi all, I just want to warn you about what Rogers does with their online ads that are misleading. I switched from Fido to Rogers because Fido no longer provides internet service. I had the 150 Ignite plan and they sent me a refurbished XB6 that was m...
If you have recently switched over or updated to the Ignite service, you will likely encounter difficulties reconnecting any pre-existing smart devices you have installed. Here are some tips and suggestions based on my personal experience over the pa...
Just found out today that Rogers is no longer supporting MoCa . How are customers hard wiring devices now? Does Bell still support? *Added Labels*
Home fiber internet is down since early morning in Barrhaven, Ottawa. Rebooted modem already few times. Seems to be the problem with internet in entire neighbourhood. *Added Labels*
I have had ignite internet installed for just over a week and it has only worked correctly for two days not consecutively. My hardwired internet connections stop working 1-2, sometimes 3 times an hour. i am wired directly from a cable 2 feet long f...
Your customer support team makes me 30 minutes on wait, while I ask him to wait then he disconnect the call, online chat I ask him to wait but he also disconnect the chat, when you are busy then you makes for long waits, when customers ask to wait th...
