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Router and Modem Questions

I have two questions.  One, my internet connection was initially very unreliable when I moved to my current home.  After much back and forth with rogers they suggested I buy a router.  I did this and this seemed to solve the problem - for two or thre...

ssnswan by I've been here awhile
  • 9529 Views
  • 18 replies
  • 0 likes

How to get the new Ignite Gigabit Internet

Hi, each time a representative is telling me something different when I asked for the new Ignite Internet modem. The last one was that a technician needs to come 'to choose the right spot' LOL. The is a 29$ fee on the package for self install: "Ignit...

Loux by I plan to stick around
  • 2457 Views
  • 4 replies
  • 0 likes

Anyone else see a HUGE upswing in incoming packets from Russia?

I have Russia geo-blocked in my third-party router.  Over the past 2 days, I've noticed incoming activity has increased by a factor of over 30.   But only from Russia.    It persisted even after changing my IP address.   Anyone else seeing this?   *A...

soupy by I plan to stick around
  • 1081 Views
  • 2 replies
  • 0 likes

Choosing Font options when composing an Email with Yahoo

Hello. In Rogers Yahoo email, there seems to be no options to underline, make bold, change the size of the font or its type when in the composing window, such as there is in this window where I am composing this email  now. How would I find the tool ...

chdiamo1 by I'm a reliable contributor
  • 1880 Views
  • 1 replies
  • 0 likes

Using the Room's Ethernet port to extend the Wifi Signal

Hello,   I currently have the Hitron modem from Rogers broadcasting my wifi at home in the great room. The problem is that the signal is very weak upstairs on the other side of the house. I recently realized that I have Ethernet ports in every room t...

MY20 by I've been around
  • 3209 Views
  • 3 replies
  • 0 likes

Internet Interference

  There's a problem with an internet-connected device in your home that's interfering with the Rogers network in your area. This may be a computer, phone, tablet, sensors or any other device connected to your Wi-Fi. Unfortunately, we're unable to hel...

shanaz007 by I'm here a lot
  • 3290 Views
  • 6 replies
  • 0 likes

ignite wifi modem and connections between the two provided addresses

Hi all.  This setup was working beautifully until last week.  I have the ignite modem and gigabit internet.  Modem is in bridge mode. on one portI have the Eero mesh router which I purchased on my own.  ON the other port, I have a test server.  Until...

bmoore1 by I've been here awhile
  • 1380 Views
  • 2 replies
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Ethernet (Wired Connections) Connectivity Problem

Hi there. I have 2 wired connections to the router, a desktop PC and a ps4. Both suddenly don't work now. The ports on the back all just give a yellow light. The WiFi still works though. I've power cycled and reset the thing, but it just doesn't reco...

Cwolfram64 by I've been here awhile
  • 14884 Views
  • 18 replies
  • 0 likes

Ipv4 not working

Hey guys sat night I was playing on my ps4 and my internet cut out. so I went and restarted the modem and still no Internet. I then turned on my pc which is on windows 10 and checked my internet and it says ipv4 not working but ipv6 is I called roger...

Deej10 by I plan to stick around
  • 16665 Views
  • 53 replies
  • 0 likes

Current modem offering for Ignite 150

I have just ordered Ignite 150 internet service.  The self install package will be arriving soon.  But, anyone know what modem is Rogers sending for the Ignite 150?  Should I buy my own instead?  Will that cause compatibility issues? Thank you.     *...

Goozman by I've been around
  • 2918 Views
  • 6 replies
  • 0 likes

VoIP Phones Call Dropped - Rogers Hitron CODA-4582U

SIP Phone call only can last 30s in Rogers network   Hi there,   I have setup a PBX and VOIP phone at home for home business, but unfortunately the every outgoing call can only last 31s then cut off, but incoming call is fine.  I tried with another I...

jzhu47 by I've been here awhile
  • 5180 Views
  • 6 replies
  • 0 likes

Resolved! Attach an email to an email

How do I attach a previously received email to an email I am composing?   ***Edited labels***

Rumblegutz by I've been here awhile
  • 2557 Views
  • 5 replies
  • 0 likes

Can the Arris XB6 Modem Be Connected Directly to the Patch Panel?

Hi All,   I'm trying to utilize the Ethernet ports in the walls of my new condo. I connected the modem directly to the patch panel via Ethernet but the lights in the back of the modem won't blink green/yellow as it would normally do when connected to...

x86doom by I've been here awhile
  • 2569 Views
  • 5 replies
  • 0 likes

Eero Hub not registering

After waiting a month for a Eero to arrive from Rogers and told that it will be another 6 weeks, I bought an Eero from Amazon,  I followed the instructions that come with the Eero but it would not connect to the Rogers Hitron modem. The challenge see...

Cottage2 by I've been here awhile
  • 5632 Views
  • 7 replies
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Resolved! No Signal at Preferred Coaxial Outlet

Hi all,I recently moved to a new unit that has two coaxial inputs. One next to the front door where all the cabling is done for the Ethernet Inputs in the walls around the unit. It appears that the main coaxial connector for my Rogers internet connec...

x86doom by I've been here awhile
  • 7606 Views
  • 1 replies
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IPv4 is not working on Ignite CGM4140COM router

Found certain websites are not accessible recently, since a week ago. Did some troubleshooting and can narrow down the scenario. Whenever the computer wakes up after going sleep, the problem appears. IPv6 websites/services (google, yahoo, etc) are al...

henlau by I've been here awhile
  • 3070 Views
  • 3 replies
  • 0 likes

Smart devices randomly not accessible from the outside

Hello,     I have 12 TP Link wifi plugs (HS105) and light switches (HS200) at home.   Ever since I joined Rogers, these have been acting up: absolutely randomly, some of them become "local only", i.e. I can only control them while I am on the home wi...

FrauSchlau by I've been here awhile
  • 1326 Views
  • 2 replies
  • 0 likes

Disabling wifi function on pod

My Ignite modem is at the centre of my home. My office is at one of the corners of it. All my devices connect wireless without any issues except for my IP phone that needs a LAN connection so I have a POD in my office for this. now because of this, a...

Santiman75 by I've been here awhile
  • 1742 Views
  • 3 replies
  • 0 likes