I have been lucky to have purchased some new hardware the past weeks and am now facing a very different issue. Are there any known issues between Surface Pro / Surface Book 2 and the HiTron modem? Like do they link up properly? For the life of me I...
Hi, I am reaching out in hopes someone may have some insight into my issue. Ever since getting ignite about a year ago, I get weird lag while playing FPS games. Hard to describe but basically it takes a second for things to register, example if i s...
My modem has the hardware version 1A. I know before replacing this modem it had 2A. Can the upgrade to 2A be done remotely or does it have to be brought in to Rogers? Thanks in advance. *Added Labels*
I want to switch to newest yahoo email and that is simple enough, however, on the upper right of my yahoo rogers basic mail it doesn't show "Switch to the newest yahoo email" setup instructions show to click on. Maybe it's my browser settings or htlm...
I have ignite 75u which is recommended for 4-7 devices..I have up to 16 at times..Will upgrading improve dropouts? As at times one of our devices will not be connected but others will be.. ***Added Labels***
Hi all, I realize there are many, many threads about Ignite TV/Internet etc so forgive me for starting yet another one, but I had some very specific questions that I'd prefer answered in one place as opposed to me searching for weeks piecemeal. Ho...
Hello, I have looked all over the settings of the Ignite OS based app and the Router software and I cannot find the setting that turns off "new device connected" notification. I have a Belkin USB-C to Ethernet adatper on my Mac and for some reaso...
Hi, Is there anywhere that shows the progress of Rogers upgrading the network (ie map) online somewhere? I am just so tired of the constant ping spikes. It is quite frustrating while gaming. *Added Labels*
So, @CommunityHelps ... is the following by design, or is it a flaw? I normally send and receive my email via OUTLOOK. On mobile devices, it maybe the relevant Android or iOS mail client. On ALL my devices, it is configured for POP3. On the mob...
Ethernet Connectivity Problems (Computer settings suspect, not router or TP-Link Wired Connection) Hi all - I'm at a loss after hours of searching. I fought with my two desktops to find out how to transfer files via LAN/ethernet cable and finally...
I got a new Chromebook for Christmas, and I'm trying to link Outlook to my Rogers mail. I installed the Outlook version in the subject line from the Play store, and I've entered my rogers email address in the setup. When prompted, I've entered my e...
In this post, https://communityforums.rogers.com/t5/Service-Interruption-Status/Rogers-Service-Interruptions/td-p/445693 , the link in the sentence To check the services in your area, please click here, does not work. So how can one check if there is...
Hi,I have a WiFi Gateway (XB6) Rogers ignite Router. I recently bought 3 pack Linksys AX4200 WiFi6 mesh routers. Is it possible that I can use Linksys WiFi6 as the main router (Bestbuy Sales person told me so)? The Rogers router needs to be in bridge...
Hello, I have an Ignite Wifi Gateway modem, and I am having problems connecting to it via ethernet cable. The wifi connection is fine. When I connect to the modem via an ethernet cable, the connection is unstable and flickers on and off every 5-15 se...
Hi, I have Wifi coverage issues at my house, and I want to install a mesh. Since I am going through the hassle, I want to also upgrade to WiFi 6. So I bought TP-Link Deco X20 (AX1800), two units, at a very good good price this black Friday. Curren...
When you goto mail.yahoo.com and click on forgot password it asks you a security question. I've been able to retrieve my password, but I have no idea what my security answer is - how do I reset that? I've looked in rogersmembercentre.com and don't s...
Is it just me or is the wifi range on the Ignite WiFi Gateway (XB6) modem friggin amazing!?!?Before switched to rogers I was with Start Communications and my set up with them was a Hitron modem, no wifi, going to a TP Link Archer C7 wifi router with ...
Since yesterday I've been encountering the following "warning" when signing into Webmail using Chrome. I can sign into the Manage E-mail page without issue, but when I click on the "mail" icon, I get the following message. “The information you’re ...
Hi, I need to change my router's security to WEP for it to work with an older software that doesn't support WPA2. How would I change this setting? ***Edited Labels***
hello Community - looks like good advice and expertise on this community so I have a few questions in advance of some home networking I want to do. I'm a new Ignite customer with an XB6 Gateway running wireless in my 4 story townhouse. Wireless work...
