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Unable to create app password for Rogers Email

Trying to set up my Rogers e-mail account on Outloook Mobile on Android. Went to Member Centre, chose Account Information then Authorized Applications.Clicked Add Another, Named it and clicked Generate.  Keep getting error:    *** Edited Labels ***  ...

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Bilottag by I've been here awhile
  • 30039 Views
  • 123 replies
  • 3 likes

Problem with XB7 LED Indicator lights?

I have an XB7 and for the last couple of days the white LED indicator light at the top is not on. The modem however appears to be working OK - I have what seems to be full internet connections, my UL and DL speeds are as expected, and I can't see any...

DrMike by I'm a trusted contributor
  • 298 Views
  • 3 replies
  • 0 likes

Just got a Rogers’ door hanger? Now what?

Just got a Roger’s door hanger in Nepean (Ottawa), Ontario with a “work begins soon on the Roger’s fibre powered network.” I’m in a townhouse Condo with no municipal grass for Roger’s to run lines through. Does this mean Roger’s is running FTTH throu...

KingofRome by I plan to stick around
  • 934 Views
  • 11 replies
  • 0 likes

Ignite modem rebooting itself

Hey Roger's,My modem keeps rebooting itself daily between 3am and 4:30am. I work overnights and thus us when I come home for lunch. The rest of the day it is totally fine.Is there something going on the back end or should I just go swap out the modem...

jcbabino by I've been here awhile
  • 7715 Views
  • 11 replies
  • 0 likes

Resolved! Unknown Device found

Any one find a device on their system?What to do if a device is listed and its not Yours?Is Roger's safe and secure?Can these unknown unlisted devices be tracked and identified?Pls respond to this Rogers user.   ***EDITED LABELS***

User5341 by I've been here awhile
  • 1473 Views
  • 3 replies
  • 0 likes

Ignite drops out early morning hours

Why is this happening? There are logs, nobody knows why, is this technology beyond scope? If it's a firmware update why does it take an hour and still not working?

Grakky by I've been here awhile
  • 187 Views
  • 1 replies
  • 0 likes

Rogers/yahoo email

I can't log into my Rogers email account all of the sudden on any device. When I try it says it will send me a pass code to the very email address I can't get into! When I click onto other ways to log in it gives an error. In the past once it goes to...

Vintagedawn by I've been here awhile
  • 223 Views
  • 1 replies
  • 0 likes

No Internet or Phone or TV for 3 Days

I have bin on the phone for the last 3 days for Roger’s reps and no one can seem to help me … paying for a service I can’t even use … someone help asap         ***Edited Labels***

Kevin8787 by I've been around
  • 165 Views
  • 1 replies
  • 0 likes

IPv6 Prefix on Fiber

Is there a way to get a larger prefix than /64 on IPv6 over fiber? I'm trying to figure out if it's something on my end or if it is even supported?   There are many posts all over where other people make reference to using a /56 prefix without issue....

David92 by I plan to stick around
  • 5795 Views
  • 39 replies
  • 1 likes

Resolved! Ignite New Connection Issues

Had new Roger’s ignore connection yesterday and disconnected my existing bell. The Roger’s internet worked fine till midnight and lost the internet connection midnight.Trying to restore my connection back for an issue at Roger’s back office.It’s been...

Raj-kotha by I've been here awhile
  • 317 Views
  • 2 replies
  • 0 likes

Ping spikes/Jitter spikes for gaming

Hey so Rogers have been having issues in regards to online gaming and I haven't been able to solve it. I thought it would go away on its own but it still persists. I have used a ping test and correlated it with my online game via ethernet cable and f...

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pop11 by I've been around
  • 770 Views
  • 3 replies
  • 0 likes

Ping spikes and packet loss (connected by ethernet)

I have tried multiple approaches to solving this issue, it has been weeks. I've had two technicians at my home. The first technician told us to upgrade to Ignite and it would solve our problems. Got Ignite 1.5 Gigabit internet, and the problem persis...

mikegrossi by I've been here awhile
  • 1469 Views
  • 5 replies
  • 0 likes

Resolved! Large ping spikes

Hello, I have had issues with my internet for the past 8 or so months. I get very brief windows of good steady ping then it shoots off wildly for hours. I originally figured it was due to peak times and that kind of thing, because the steady times fi...

Stimmerr by I plan to stick around
  • 5322 Views
  • 30 replies
  • 0 likes

5 days not happy and cancel my subscription.

Hi good day my shaw/rogers internet install it on feb 20 and after they install some of my kids room and my room too is too weak signal and I call the service and they need a wifi pods and then I ordered that pods when they arrived I plug in and stil...

gharnics by I've been around
  • 197 Views
  • 1 replies
  • 0 likes

How do I get a Registration Key?

I am trying to get a secondary email address and in the two days have talked with level one tech's and been disconnected both times. I have my primary address but when I go [quote]Go to the Rogers Member Centre.Enter your Rogers Yahoo! email address ...

ryote49 by I plan to stick around
  • 199 Views
  • 0 replies
  • 0 likes

Multiple Days of no service

I have been 3 days without service. Technical service has been confused about if there is actually an outage in my area multiple times. Multiple onsite techs have come to "fix" the issue, with one taking down my service to the point where I can no lo...

Jmoneys by I've been around
  • 214 Views
  • 1 replies
  • 0 likes

Internet service

The worst Internet and customer service on planet earth. Don’t even go for them     ***Edited Labels***

Ahmad3 by I've been around
  • 179 Views
  • 1 replies
  • 0 likes

2 Wifi 1 Modem

I have 2 available wifi 1 modem. I see the one I have and can do 10.0.0.1 all good. However my old wifi and password still work. It's like if I had a second modem. however the old one I cannot find it or list it. It just shows up in available wifi an...

mxnut by I've been around
  • 174 Views
  • 1 replies
  • 0 likes