Internet
Got questions about your modem, router, speeds or WiFi?
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

5th Light on Modem Always Flashing

Just verifying that all is as it should be with this bottom light for this older Rogers modem seemingly always in "flash mode":      

modem flashing light resize.jpg
21Rouge by I plan to stick around
  • 5576 Views
  • 2 replies
  • 0 likes

Rogers Gateway vs Personal Dedicated Router

Confused as to using wifi via a Rgoers modem VS wifi from a separate dedicated router:   We have the Rogers 150 (unlimited) package.    And looking online it appear we have the Rogers CGN3 (or is it the CGN3ACR?) modem. We have had this same device f...

21Rouge by I plan to stick around
  • 6027 Views
  • 13 replies
  • 0 likes

Resolved! Does the Ignite router XB6 only have 2 ethernet ports?

I currently have the Hitron modem and have 4 devices directly connected to the modem. I need to upgrade to Ignite TV to keep a discount, but I don't want to lose my direct ethernet connections. Are there any options?     ***Added Labels**

CSH by I've been here awhile
  • 4610 Views
  • 10 replies
  • 0 likes

Youtube Download Slowing Down Causing Buffer possible CDN issue

So For the Past Few Days I have Noticed Youtube Is not watchable i did some testing and nothing points to my connection having a problem this all points to youtube/rogers CDN servers failing as some "Stream Host" seem to be working but almost all of ...

roofed by I plan to stick around
  • 42474 Views
  • 320 replies
  • 1 likes

Rogers line physically cut to house...

Hi all,   I've purchased a house in an older neighbourhood. The Rogers lines in the neighbourhood run along utility poles and run overhead the roads and properties. The lines connect to the top of the house, they then run down the side of the home to...

Corx by I plan to stick around
  • 3535 Views
  • 3 replies
  • 0 likes

Ignite XB6 Modem - How to do a factory reset?

I wanted to return my modem back to rogers and wanted to do a complete factory reset to clear the login passwords, wifi passwords, SSID names, etc.   How would I do this?   Thanks   *** Edited Labels ***

Alex4161 by I'm a senior contributor
  • 2535 Views
  • 1 replies
  • 0 likes

Issues in Bridge Mode

I recently got the Ignite Home Internet and have setup the XB7 in bridge mode so that clients are connected through my ASUS router. The internet is running well except for 2 things:   Speeds in bridge mode (200-300 Mbps wired, 30-100 Mbps wireless) a...

4976 by I've been here awhile
  • 5303 Views
  • 5 replies
  • 0 likes

Resolved! Rogers Yahoo Email Links Don't Work

Hello,   A person I know asked me to ask this question. He is using Google Chrome on Windows 10 Pro all the latest updates installed. When he visits the Rogers Yahoo web portal (using his @rogers email address) he can log in, but when he clicks reply...

Juggernaut by I've been here awhile
  • 1866 Views
  • 3 replies
  • 0 likes

Hitron CODA-4582 Port forwarding issue (13 pages of rules!)

So, I have been having problems with my Internet for a while now, its 500mbps and yet, Twitch buffers constantly, Netflix doesn't load, etc.   So I'm thinking, I'll go check my modem's settings and maybe try my hands at port forwarding, as I have hea...

Albatrossed by I've been here awhile
  • 2035 Views
  • 3 replies
  • 0 likes

Slow App Loading on iPhones

iPhones some are not loading apps as quick:  2 iPhone 8’s and an iPhone 10 in family. Since upgrade to ignite the 2 8’s load apps very slowly. And the 10 is fine?? Help!   *Added Labels*

JZ10 by I've been around
  • 941 Views
  • 1 replies
  • 0 likes

Resolved! What modems are offered with Rogers Internet Services

I currently have the Ignite 500 package with the white CODA modem.  I was wondering what modems are offered with the different speed packages.  Also, which modem is known to be reliable and offer good 5 GHz AC performance?  Although the CODA I am on ...

Alex4161 by I'm a senior contributor
  • 52144 Views
  • 11 replies
  • 0 likes

Reduced Speeds on Kindle downloads?

I have found downloading Kindle books excruciatingly slow, both on my phone and my tablet via Rogers internet. When I either switch to cellular (BTW not using Rogers mobile) or use a VPN downloads go from 10s of minutes to a couple of seconds. I can ...

rgosden by I've been around
  • 797 Views
  • 1 replies
  • 0 likes

How to migrate entire rogers email inbox to Apple icloud

Hi there, I'm trying to move all my @rogers.com emails to my Apple icloud account however I cannot seem to find any details on how to do that. Does anyone know how and would you please share the steps with me?     ***Added Labels***

awjm by I've been here awhile
  • 2352 Views
  • 3 replies
  • 0 likes

Resolved! Losing IPv6

Hello,   Can some one help?  My IPv6 disappears after about 5 to 10 minutes.  When I reboot the modem or the computer, it comes back then disappears!   It still shows I have 2 addresses on my WAN page, but all the IPv6 test sites show no IPv6 connect...

Square by I'm a reliable contributor
  • 9014 Views
  • 28 replies
  • 0 likes

Unable to Receive Emails on Outlook

Today I've been seeing occasional "Error 150" issues using Outlook for Mac 2011, but this time only for receiving e-mails, not for sending.  The issue affects individual e-mail addresses. After a few hours the issue goes away, so perhaps this is some...

57 by Resident Expert
  • 14215 Views
  • 65 replies
  • 1 likes

Resolved! XB6 - Connecting ASUS Router

Greetings All, It's been a . week for me with unauthorized movies being charged to my rogers bill and no one knows how this is happening. But I have another issue! Just a few hours ago I had  Rogers ignite system installed. I'm trying to lower my Rog...

Xdj by I plan to stick around
  • 14908 Views
  • 55 replies
  • 0 likes

Rogers techs want signal levels to be >0 dBmV?

Hi,   I have somewhat of an academic question about my Rogers Ignite service with Arris XB6 modem (used in bridged mode). I had some issues on my line and it required a technician visit. It turns out my downstream signal was below -10 dBmV. I had had...

Screen Shot 2021-03-01 at 12.22.45 PM.png
EugW1 by I plan to stick around
  • 1979 Views
  • 2 replies
  • 0 likes

Ignite Internet Offline

My ignite internet has been disconnected since Wednesday, 17 Feb 2021. The service has been disrupted for 4 days the week before that, more than 10 days in January and more than 10 days last December. The outage this wednesday has been the worst and ...

juno93 by I've been here awhile
  • 1196 Views
  • 3 replies
  • 0 likes

Resolved! Can a CGN3 Hitron Gateway be used as an Access Point?

As an ignorant newbie to network setups I have been able to log into an old Rogers Hitron Gateway (Let's call it RHG_B).  I am presently connected to the internet with another identical Rogers Hitron Gateway (RHG_A) which i plan to leave as is, only ...

Sean12f by I've been here awhile
  • 1173 Views
  • 2 replies
  • 0 likes