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Resolved! Can't Access 192.168.0.1 on a Wired Connection

Hello, I am trying to set up an Asus RT-AX88U. When I set up my Surface Pro 7 with an ethernet cord (Internet is connected, and I can go to other sites), I get a message "This site can't be reached" when I try to go to 192.168.0.1. On wifi, I can get...

ToxikRick by I plan to stick around
  • 8810 Views
  • 17 replies
  • 1 likes

Resolved! Reboot Rogers Modem Remotely

I travel a bunch, and being able to reboot the router is important when wifi connectivity to all my home devices is lost.  Can someone please walk me through the steps to set this up?  Thanks.       ***Edited Labels***

Ignite XB7 Gateway Dropping Connection.

I just had the Ignite XB7 installed with the 1Gb service. Tech ran all new lines right from the pole to the gateway.  No splitters just a straight run. One would think I would be getting good service but the internet connection is dropping constantly...

rnormore by I've been here awhile
  • 3499 Views
  • 11 replies
  • 0 likes

Access Point with Rogers Ignite

Hello - Was just wondering if it is possible to connect an older router I have as an access point to stretch my wireless network into my basement when running a Rogers Ignite Modem?  I am currently running Rogers Ignite Modem in normal wifi mode and ...

1badchad by I've been here awhile
  • 7773 Views
  • 12 replies
  • 0 likes

Wifi calling and Whatsapp wifi issues

Sometimes my whatsapp won't work on wifi and it sends me a message to permit it to use data instead same goes for wifi calling. It tells me that my wifi might be blocking it. I don't believe that's the case. Please help.     ***Added Labels***

Rjobeid by I've been here awhile
  • 3437 Views
  • 6 replies
  • 0 likes

Resolved! Laptop(s) Connected No Internet Access

Our home internet was working fine up until 7 pm today when suddenly 2 of my sons could no longer connect to the internet. We have restarted the modem, plugged and unplugged the pod, several times and even called technical support but they still can’...

Adebaba1 by I plan to stick around
  • 5499 Views
  • 12 replies
  • 0 likes

Disable Band Steering not an option

I cannot disable band steering in the modem settings(10.0.0.1) nor am I able to do so in the Rogers Ignite app, which the modem settings direct me to. The option simply doesn't exist. I have a 1Gbps plan and I get abhorrent speeds -- under 10mbps. Wh...

XB7 - TG4482A - No Upstream Values in Status Page

Just installed a new TG4482A modem, and my downstream values seem to be in spec, but I get no values at all for upstream.  Any thoughts?  Thanks.   *Added Labels*

soupy by I plan to stick around
  • 3392 Views
  • 10 replies
  • 0 likes

XB7 Gateway Modem and "Bad Gateway Error" only on My MacBook Pro

I recently installed Rogers Ignite Internet with the XB7 Gateway.   All of my PC computers (three) have no problems; however, not so with my MacBook Pro.  It connects fine to the Wifi and I am getting a very strong signal 200+ mbps.  However, browsin...

tmb5 by I'm here a lot
  • 2851 Views
  • 15 replies
  • 0 likes

Packet loss when Games/Working from home

At this point I'm unsure how too approach this problem.   The family has been through 3 tech's at this point, multiple times saying it's not an issue on their end. We've been told over the phone that they don't see any packet loss what so ever, howev...

Rogers Yahoo Mail Requires Password Reset

I can login to rogers.com and view my account no problem.   I can view my yahoo rogers email through outlook office on my desktop no problem.   But when I go to yahoo mail it says wrong pass....it is definitly 100% correct pass.   So I decide to try ...

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observer789 by I've been here awhile
  • 3682 Views
  • 11 replies
  • 0 likes

Requesting installation of FTTH (Fiber to the Home) internet?

I was a Rogers customer before. months ago, one Rogers rep knocked on the door to notify me that the FTTH is available at my address and told me someone will come to. install FTTH for me if I switched to Rogers interenet.   and I also saw some worker...

MichaelL by I've been around
  • 25085 Views
  • 46 replies
  • 0 likes

AP mode for pairing

I need to pair a Bluetooth device, using the following methods.Here's some info from the manufacturer:If they have band steering, ie. only 1 SSID for both 2.4 and 5GHz bands, then you have to use AP mode on the device. If they have separate SSID, the...

Turfie by I'm here a lot
  • 2397 Views
  • 11 replies
  • 0 likes

Lost WiFi Connection

I have hitron wireless modem and while I was on Firefox browser the wireless modem disconnected and I have to connect directly to the modem using the Ethernet cable, with the the cable the internet was working so I have to disconnect the modem and re...

Wifi Connection Stopped Completely

Hi, im in waterloo my wifi connection stopped suddenly and im not able to work ... in the line waiting for the call center to answer my call for 59 mins now! Rogers customer service is really bad!     ***Edited Labels***

Does Rogers now use FTTH

How can I find out if Rogers has FTTH in my area? I’ve contact Rogers and they have no idea and some don’t even know what FTTH is. I’ve read many different posts with contradicting info. Some say Rogers will notify you when its available in the area,...

peter101s by I've been here awhile
  • 4027 Views
  • 4 replies
  • 0 likes