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Ignite WiFi Pods Offline

Connection Point Unknown: So I have had a couple of Pods with my XB6 for months and they have worked well, with different devices connecting to either Gateway or Pods, etc.  This morning, completely out of the blue, the pods seem to be wonky (and hav...

Circus_boi by I plan to stick around
  • 1888 Views
  • 3 replies
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Question About Modem Relocation

Coax cable move question. The Rogers cable feed that comes into my house is in the basement. My house is tall so my wifi signal drops substantially on the upper floor. I’d like to have the modem on the main floor 2 stories higher. The supply feed cab...

NW2 by I've been here awhile
  • 13067 Views
  • 14 replies
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Extending WiFi Range

Need to extend wifi into the basement? Router is upstairs? Any recommendations?   *Added Labels*

dstate by I've been around
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  • 3 replies
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Correct modem for Ignite Gigabit service

Hey guys,   I signed up for gigabit ignite service however was given a Coda-4582u modem.  Is this the correct modem?  My Netgear Orbi supports link aggregation however I believe the Coda-4582U does not support it.  Should I request a modem swap for t...

mau108 by I've been here awhile
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  • 5 replies
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Wifi extender for hitron coda-4582

Hi, I am using gigabit service with hitron coda-4582.   I would like to extend my WiFi signal for my house's basement   Any recommendation for  WIfi extender (brand or model) to math with the modem?   Thanks   ***EDITED LABELS***

earl1 by I've been around
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Internet is down...Is my modem the issue?

All I get is a orange off and on when I know it is suppose to be green. I have tried unplugging it and plugging it in but it does not work, either that or my internet is turned off. What to do?     **Labels Added**

Uncorrectable codewords

 HI All,I have a XB6 (Technicolor) and found that I have all these Uncorectable Codewords, is it normal ? how should I fix this ?  they seem to go away after a power cycle but eventually come back in a few days.  IndexUnerrored CodewordsCorrectable C...

bestjsg1 by I plan to stick around
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  • 10 replies
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Band Steering and Ignite WIFI Pods

Ok so bandsteering is wreaking havoc with one of my printers. The printer is HP Officejet 6500aplus series and only operates on 2.4ghz. It worked great on Rogers old modem with my own router. Since upgrading to Ignite WITH PODS, it errors out daily. ...

Benj416 by I'm here a lot
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Resolved! change Hitron admin password

I would like to change my Hitron Model CGN3ACSMR Modem admin password.  I can log in with the cusadmin username and current password but when I go to administration settings and try to change it and type in the old password in the box it comes back, ...

obs by I've been here awhile
  • 20508 Views
  • 17 replies
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iPhone Won't Connect To Ignite WiFi

Some devices wont connect to wifi.Our tv, Google mini and a cell phone connect easily, but our iPhone won't connect. It sees the network and the password is inputed correctly but it still says it's unable to join. Please help     **Labels Added**

Bancroft30 by I've been around
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  • 1 replies
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2.5G Support with Docsis 3.1

In order to support the tri band wifi 6E cell phone I have to upgrade my router to take advantage of the 6GHz band. These routers also have 2.5G port coax. The condo I live in offers 5G fiber with Fibestream but the fiber hardware is expensive. I wou...

MyAxman by I plan to stick around
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  • 2 replies
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Ignite WiFi Modem - Flashing Orange Light

Hi I got my ignite modem this morning and was trying to set it up but the light just kept flashing orange it didn’t change to white like it said it would, when i contacted customer support they said the order hadn’t been marked as delivered is there ...

Resolved! Hitron 4582 - exit bridge mode without factory reset?

Hello,   I'm looking at trying out bridge mode on my Hitron 4582, and of course want to be sure I can get back to my regular set up.  I know how to get into bridge mode.  And I've read that to get out of it just press and hold the reset button, which...

able_charly by I plan to stick around
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  • 21 replies
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Ignite Modem Logs

Anyone understand why I don't see any logs on the browser interface?   Troubleshooting->Logs   When I go and try to look at the System Logs for the last 90 days, I get one entry: GUI: User: xxx login2021/8/13 13:06:57Notice   And that's after multipl...

Anyone using PIA's VPN with Ignite internet?

I'm considering switching from cable to Ignite, but saw the thread on probs using VPN's on the Ignite system ("Issues with Connecting to VPN w/ Ignite").  PIA works great with the internet I get with cable, called Ignite 75, but I expect it's differe...

Bob7 by I plan to stick around
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  • 6 replies
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IPv4 not working on Ignite CGM4331COM router

I recently got new ignite router installed, and I used pod to replace my previous wifi mesh network. Everything seems fine. But this morning, my 2 pcs have some networking issues, and I found they don't have ipv4 addresses assigned.   ifconfig doesn'...

heihei by I plan to stick around
  • 3408 Views
  • 6 replies
  • 0 likes

How stop unwanted Ignite modem updates?

Hi, I'm having a really bad issue with my ignite internet. I noticed that my modem always updates while I'm using, sometimes I'm gaming or streaming and out of nowhere my internet goes down, the lights on my modem goes green... starts to blink... the...

CODA 4582U VPN SMB

CODA 4582 with latest firmware (7.1.1.37) in bridge mode on business 1 Gbit service   Service is stable for 8 - 16 hours and then various traffic over the VPN gets slowed down / dropped   The modem was recently replaced and the problems persist   Pow...

SteveB61 by I've been here awhile
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  • 3 replies
  • 0 likes