I just had Ignite installed and all my devices have gone over to the new modem/network other than my Brother Inkjet Printer. I did a factory reset on my printer and tried to connect using the wizard. It found my SSID but when I enter my password afte...
I have a fairly simple question but in all my reading back and forth I just can't seem to find a simple answer. Which makes me think the question is not so simple lol. And I am not sure if this best belongs in Internet or Ignite TV so I am tagging @C...
Fall of 2022 there was a company surveying the lines in my area and then last spring 2023 lines were put up but nothing since then no construction no news nothing the company was contracted by rogers according to them thats how i know its for Rogers....
I have a new cell phone and the 2-step verification is sending a text to my old phone so I cannot log in. How can I fix that?
I have been able to use my DNS name to lookup my IP address. Last time this was working on Mar 6. Today I can still do reverse lookup but forward lookup failed. Switching to the google dns server does not help. I rely on this forward lookup so my pho...
I'm in the south end of barrie and have had "1gbps" service since moving there in 2019 up until a few weeks ago. A new speed was available in my area, 1.5gpbs. Great! made the changes with rogers and confirmed my XB7 is still compatible with this new...
I've been on hold for 2 hours plus regarding no internet. What's the ETA on this please. Mississauga area L5V postal area. And no notifications as well. ***Edited Labels***
I hit a wrong key while deleting a bunch of e-mails and now my font size is half of what it used to be. I cannot figure out how to get it back to where it was. Cananybody help. (Only e-mail has been affected by this, not any other screens or docum...
How long will Rogers be working to resolve the app Password Generator that has been down for a week. ***Edited Labels***
I'm using a Wyze IP camera for home security, but it only works with a 2.4G WiFi signal. My internet service provider at home is Rogers Ignite Home Connect. I've set up my WiFi with two channels: 5G and 2.4G. All my Wyze cameras are connected to the ...
Hi I got contacted by an employer that indicates messages to my account are bouncing back. This does not happen to other senders. The error message they get is below. Anybody has a suggestion who to talk to about this or how to fix it? Error mes...
I ONLY have this issue when connected to my Rogers wireless and just to be clear I have unplugged my router many times, rebooted my laptop many times, it's Rogers. All of the Microsoft websites I use for work (https://www.office.microsoft.com...,...
Just upgraded to 1.5 Gbps. Use to be on 1.0 Gbps tier. Never was able to reach more than 700 even in off peak time. Speed tests are usually around 500 or so. When I had 1Gbps I had an Asus AC-86U router which was replaced by an Asus GT-AX6000 ...
My home internet logs my phone out of the wifi and when I try to log back in, it says ‘incorrect password’ even though it’s obviously the right password. Even if I try to share the wifi from another phone that’s logged on to the wifi, it still says ‘...
I recently changed from Rogers digital to Ignite 500. I had a TPLink mesh system and thought I could get rid of it with the new modem. However, the new modem settings cannot be changed inside. As below Disable Band Steering or Smart SteeringBoth 2....
2nd time this week Rogers internet service goes down. Not reliable network. No internet, no voip telephone and forget about the tv. Rogers and Bell monopoly have to be broken up!. Going to call Rogers support and spend up to an hour waiting in the qu...
Anyone have any suggestions or instructions on how to connect 3rd party wifi range extenders to boost my wifi signal? I have a D-Link extender and XB Modem from Rogers. I was connecting fine through XB7 but not sure why it's not working with the XB8....
Since Roger’s replacement of my Modem my entire network has been disconnected. Many many calls to Tech have resulted in no resolution after 6 days. Can someone provide me with the number of the Ombudsman and/or the number for the President’s Office ...
NEED SUPPORT FOR DETECTION WI-FI NETWORK. I can scan for many available Wi-Fi connections nearby, but not that at my house. Vice versa, my network appears on all other devices and works properly. Some details about my laptop: Dell Vostro purchased i...
Hello,I would like to better understand the “WiFi Satisfaction Guarantee” I keep hearing about. I was a 25 year customer prior to the merger and was always MOSTLY satisfied with overall service (TV, Phone, Internet) - I say mostly because we have had...
