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Resolved! 1.5 GB Network Map

Anyone know when the 1.5GB + network map will become public ? I live in Saint John NB and would love to know when the enhanced service will roll out in my area, after a few phone calls and enquires no one seems to know or be able to tell me what area...

technerd by I plan to stick around
  • 1955 Views
  • 1 replies
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FQDN and Arris TG4482A / XB7 Modem

I have used the fixed fully-qualified domain name feature that only Rogers offers for many years so I can access devices in my home without having to use DDNS. But I recently changed from a Hitron cable modem to the Arris TG4482A / XB7 which has the ...

MitchellS by I'm here a lot
  • 4815 Views
  • 7 replies
  • 1 likes

Why does Rogers go re-setting my gateway without permission?

ignite internet.   lost connection.  once i get it back up, get this email:   From: Rogers <no-reply@rci.rogers.com>Sent: August 16, 2022 9:39 AMTo: ***@***.comSubject: Ignite WiFi Hub - Your Ignite WiFi Gateway has been reset   support's response: 1...

darthwolf by I'm here a lot
  • 2719 Views
  • 11 replies
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Are these signal levels okay? My modem reboots daily

Do these values look right?   From what I have read the SNR should be 36-40,  https://communityforums.rogers.com/t5/Ignite-TV/Ideal-Signal-levels-for-Ignite-TV/m-p/460131/highlight/true#M6555  HW Version: 2.0Vendor: TechnicolorBOOT Version: S1TC-3.63...

Robert85 by I plan to stick around
  • 845 Views
  • 2 replies
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CODA 4582U in bridge mode - can't access at 192.168.100.1

Been running the device in bridge mode for quite some time now and was able to access it just fine at the 192.168.100.1 address to check logs.  LAN is 192.168.1.0/24.  Running pfSense and no changes have been made in months but all of a sudden a few ...

iPhoneFan by I plan to stick around
  • 21576 Views
  • 76 replies
  • 0 likes

Can we replace our Rogers modem with an Amazon Eero?

Amazon is saying that all Canadian ISPs are compatible with using an Eero in place of the ISP modem.  Does anyone have experience with this?  Any drawbacks?   https://support.eero.com/hc/en-us/articles/207926293-Can-I-use-eero-with-my-current-ISP-   ...

Lyphe416 by I plan to stick around
  • 1271 Views
  • 2 replies
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CODA-4582 and external Hard drive

I recently upgraded to the Gigabit internet speed and got the new  modem. On my old modem (CGN3), I was able to plug both my hard drives and see them under the Admin -> USB Storage. I was then able to map a drive letter to them from all my computers ...

nav2004 by I plan to stick around
  • 17027 Views
  • 24 replies
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Resolved! Faster upload

Hi! I had Ignite installed today, and it appears to be some hybrid fiber setup. Yellow fiber cable to a coax box to the modem. Despite the fiber, I'm limited to 30mbps upload. Anyone know if in these hybrid fiber environments Rogers has plans to allo...

cianfaranim by I plan to stick around
  • 869 Views
  • 1 replies
  • 0 likes

Resolved! Intermittent disconnects - CODA-4582U

I have been experiencing intermittent disconnects of internet service for a few minutes at a time and have replaced the CODA-4582U with no improvement. The modem is is bridged mode and after reading some of the other posts I believe there may be a si...

OttawaDave1 by I've been here awhile
  • 72848 Views
  • 238 replies
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MOCA Setup

Hi,I have a Hitron 4582u router/modem in my house as the main device. Now, I want to connect another access point to this device over the exiting coax cables. I know, I need a MOCA adapter for the connection. My question is: is it possible to use ano...

mtefon by I've been around
  • 1184 Views
  • 1 replies
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Resolved! Assigning IP on (W)LAN with Rogers Ignite Modem

I'm looking to set up a static IP address for a couple of my devices so I can make simple shortcuts to them.   I understand that I could do this on the device itself, but the problem with that is if my network ever changes from the 10.0.0.xx address ...

BrianGee by I've been around
  • 15709 Views
  • 13 replies
  • 0 likes

smartstream reliability and fiber

Noticed an upgrade option today, "Get an Ignite SmartstreamTM + Internet bundle for our most reliable & fastest fibre-powered internet. I have had extreme reliability issues with gigabit internet, so much so that I now reboot my cable modem nightly a...

drjohnst by I plan to stick around
  • 1087 Views
  • 2 replies
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Resolved! Internet issues - Anna reply

Past few days are crazy with rogers ignite internet    This is Anna's replies when checking my address                                    Below is Agents Reply   

Anna.png Twitter.png
Mayoo by I plan to stick around
  • 1613 Views
  • 8 replies
  • 0 likes

Internet Interruption

  L4Y3A2 Since morning internet is down in entire building at 3045 Queen Frederica Drive       ***Added Labels***        

PBhatt by I've been here awhile
  • 719 Views
  • 2 replies
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Block device to access internet but not local network

I have an insteon hub connected to ignite hub via cable. I want to block insteon hub in accessing internet but keep it in the local network. So, I paused it, but it is a complete pause. I cannot access it in the local network. Looking at the pause fu...

krist8 by I plan to stick around
  • 704 Views
  • 3 replies
  • 0 likes

How do I get access to my Rogers emails after cancelling my account?

We recently cancelled internet service and ever since have been redirected to Rogersmemberscentre website to login. When I try to enter my email, Rogersmembers centre says: "The account id you entered is invalid"     I can get into the yahoo email ac...

jferras by I've been here awhile
  • 20062 Views
  • 7 replies
  • 2 likes