Internet
Got questions about your modem, router, speeds or WiFi?
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

ASUS Wireless AX3000 Dual-Band Mesh Wi-Fi 6 Router (RT-AX58U/CA)

Hey everyone,   I'm going to be getting 500 ignite internet (most likely, I think this is enough for working from home, gaming, streaming, etc) and wanted to know what everyone thinks about the SUS Wireless AX3000 Dual-Band Mesh Wi-Fi 6 Router (RT-AX...

kuruczpa by I've been around
  • 1417 Views
  • 2 replies
  • 0 likes

Are these signal levels ok?

Hello all, for the past 2+ weeks I've been having Internet issues and was told that it was due to "bad signal levels". A technician came over a few days ago and did his thing. He told me that our signal levels should be fine now. It was good for 1-2 ...

Markham1 by I plan to stick around
  • 2265 Views
  • 12 replies
  • 0 likes

Resolved! Fiber Extension/Connection Question

My farm is connected to two roads, one of which has Rogers Fiber, but the road leading to my house does not. The nearest fiber connection to my house is 500 meters away from the entrance. I called Rogers and they said it would cost at least 40k to co...

alexxxli by I've been here awhile
  • 593 Views
  • 2 replies
  • 0 likes

Resolved! Degraded upload speed and packet loss to CMTS

Hi all, after years of having great connection with Rogers I am currently experiencing degraded service. I have noticed that I have unusual packet loss to the CMTS node (same when pinging 1.1.1.1 and google.com) and when I ran speedtest my upload spe...

Rogers Speedtest -2023-05-08.png rogers-packet-loss-1png.png
PhilipH by I plan to stick around
  • 546 Views
  • 1 replies
  • 0 likes

Resolved! Remove Nokia ONT

Could someone tell what is the purpose of Nokia ONT in FTTH setup, can it be removed?    

grwl by I plan to stick around
  • 3555 Views
  • 8 replies
  • 0 likes

Kw Internet Issues

Anyone else having this issue? Kw region since Thursday May 4th internet has been disconnecting for a few seconds every 5 minutes like clockwork all day everyday. Nothing has helped. Rogers said could be a back end issue but no resolution has come of...

Alexriva by I've been around
  • 405 Views
  • 1 replies
  • 0 likes

Service Interruption in Orillia

How much longer before the outage problem in Orillia gets resolved? It has been over 30 hours!!   *Added Labels*

Mahrose by I've been here awhile
  • 675 Views
  • 3 replies
  • 0 likes

Connecting Juniper SRX340 directly to Nokia ONT

Hi,   I recently moved from Bell FTTH to Rogers FTTH My setup with bell was straight forward, Fiber from outside demarc was plugged to Juniper SRX340 (was using the Nokia SFP Bell Provided). Juniper SRX was doing the PPPoe and everything worked well....

grwl by I plan to stick around
  • 1754 Views
  • 12 replies
  • 0 likes

Users Can't Access - housesigma.com

Hi, I am the operator of HouseSigma.com   Recently a lot of users complain that they can't access our website and app.   All of them are using Rogers Internet.   It appears to me that some security feature on Rogers modem or DNS is falsely blocking ...

reedgz_0-1683429843982.png
reedgz by I've been around
  • 934 Views
  • 2 replies
  • 0 likes

GPON deployment in Brampton

I live in Northwest Brampton( Sandalwood & McLaughlin) , I have 500mbps internet plan with a legacy modem , whenever I try to play with my overseas friends on Eu servers,I Lag alot, I know Bell fibre users don't experience that on Eu( one of my frien...

Resolved! Ethernet connection using Ignite Pods 2.

Not sure if anyone else has asked this question but here goes.  I have a wired connection to my Ignite hub using one Ignite Pod.  On the admin page the DHCP server is providing IP's on the 10.0.0.1 subnet.  When I hard wire my computer to a port on o...

Lar by I've been here awhile
  • 1048 Views
  • 2 replies
  • 0 likes

Powerline and Wifi - Connecting Access Point via Powerline?

Does anyone have experience (good, bad or otherwise) in using an old router as an access point but connecting the AP via a PowerLine adaptor.   I have an XB7 (Arris) and a 1.5 GB internet plan but the stability (not strength per se) my wireless conne...

DrMike by I'm a trusted contributor
  • 457 Views
  • 1 replies
  • 0 likes

XB7 + router, is bridge mode worth it?

Hello everyone. I am a recent new customer of Ignite 1.5g using a XB7 modem, coming from Fido 150u using a CODA-4582U. I've noticed a few things, such as no speedboost. 150u starts at 700 and then stabilizes at 500 or so. 1.5G starts at 100, and then...

Resolved! Band Steering does not work properly

 Rogers Ignite......just found out the sprinkler wifi controller can not connect. Now along with the security cameras having to be connected by cable, this system is a bust......now what !!!!! Don't have the balance of the day to spend on the phone w...

Porting all emails

We have finally done it and canceled our Roger services once and for all but now I'm tasked with forwarding my emails from my inbox. I have well over 500 emails to forward, the technician told me the easiest way to do this is find a YouTube video but...

Pgb777 by I've been around
  • 1070 Views
  • 4 replies
  • 0 likes

Fedup with ROGERS INTERNET POOR CONNECTION

Hello Rogers Team,   I am using Rogers Ignite Internet services @ Kingsmere Cresent, Scarborough, M1M3B2. I am writing today to complain of the poor service I received from your company from April 11- Present. It's 3 WEEKS now I don’t care if this ha...

finujohn by I've been around
  • 786 Views
  • 4 replies
  • 2 likes

Poor optical cable installation London

I’ve moved into my property and had noticed that black cables were above ground on both sides of my house in London Ontario. I called bell and they sent a tech and they confirmed the wires are Rogers optical cables. What is Rogers going to do to fix ...

HG10 by I've been around
  • 596 Views
  • 1 replies
  • 0 likes