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Forum Posts

Resolved! IPv6 stopped working...

As of last Saturday I noticed that IPv6 is not working reliably. I have opnsense router and Rogers modem is in bridge mode, I am on Ignite 500 package. I did not change any settings or upgraded router. All is in the same state as it was for few month...

Leone by I've been here awhile
  • 1424 Views
  • 6 replies
  • 1 likes

Rogers Ignite Portforwarding not Working

Hi, I'm trying to open a couple of ports on my router for my PC for gaming. I tried open the ports on the app  through the phone, it says the ports were opened, but when I check if the ports are open via 'telnet' command in cmd, they say it's closed,...

shrekitnam by I've been around
  • 4094 Views
  • 11 replies
  • 1 likes

Slow Speeds 1.5GB - Went from fast to crawling slow instantly.

Hi   I (mostly) haven't had any issues with Internet the past year+ on Rogers. I was downloading through usenet at high speeds for roughly an hour, and then all of a sudden the speed dropped.   I can no longer even make a connection to my newsgroup. ...

email password reset

can't remember secret question answer             ***Edited Labels***

OPC1 by I've been around
  • 202 Views
  • 1 replies
  • 0 likes

Internet Ping Spikes

For the past couple of weeks, I've been having ping spikes (over 100ms) whilst playing games and it happens really frequently (I also believe there is packet loss). Here are the results of my ping test and traceroute: Ping TestPinging www.google.com ...

sohnphil by I'm here a lot
  • 905 Views
  • 8 replies
  • 0 likes

Resolved! Connectivity issues

I noticed my current Roger's bundle was expired so I contacted them to get a new offer. All was done quickly but the moment the agent made the changes I lost all my services. Talked to tech support twice. No one can help. Rebooted modem. They tell me...

Terrylynnb by I've been here awhile
  • 409 Views
  • 2 replies
  • 0 likes

Which Modem do I need.

Earlier this year we changed our bundle package from 1 gb internet speed to 1.5 gb. When the tech came in for the install, he said they were out of the 1.5 gb modem and would be back to install it. They never came back and Rogers have not been much h...

Nickel11 by I plan to stick around
  • 1384 Views
  • 9 replies
  • 0 likes

Resolved! No Internet When I Connect the New Router to XB7

I bought a new router, Netgear Nighthawk AX6600.  When I connect it to my XB7, there does not seem to be an ethernet connection.  Cables are good.  Tried in gateway mode as well as bridging,  My old router, DLINK DIR 880L, didn't have an issue.  If I...

Sneruh by I've been here awhile
  • 507 Views
  • 3 replies
  • 0 likes

Network Drive on Rogers

I have a 1TB Seagate 'FreeAgent-GoFlex'DVR HDD (used to be the extension to my Rogers PVR). Can I connect it to my Rogers 'EasyConnect' 6.0 modem as an external HD, accessible by all users on the WiFi network?    *Added Labels*

Resolved! Radio is still on even if WIFI is turned off.

I use rogers ignite xb7 modem only as a gateway with a separate DLink acting as router for home network (wired - ethernet based). I have turned wifi off on the xb7 modem (both 2.5GHz and 5GHz). What I have noticed is that the radio is still up - chec...

techx15 by I've been here awhile
  • 1665 Views
  • 13 replies
  • 0 likes

Globe smart plug installation

Would someone please share clear simple instructions on adding globe smart plugs to my rogers home system . Thanks    **Labels Added**    

rhealey1 by I've been around
  • 300 Views
  • 1 replies
  • 0 likes

Rogers Ignite Gateway Mac Filtering and Admin Login issues

I have Rogers Ignite Gateway Technicolor 2.0 CGM4331ROG. Its Admin WiFi Connection page shows the following Mac Filtering Options for the modem SSID: Allow All, Allow, Deny. There are also sections Auto Learned WiFi Devices and Manually Added WiFi De...

arnym21 by I plan to stick around
  • 1240 Views
  • 5 replies
  • 1 likes

Internet coverage

Hi I’m moving to Innisfil and wondering what the internet coverage is like .          ***Added Labels***

Yicker by I've been around
  • 296 Views
  • 1 replies
  • 0 likes

Resolved! Internet/TV outage

I called in to report cable tv is down. Was told the area is affected and they will create a ticket.  When doing a search on the outage it pointed me back to Rogers website. I started a chat and asked what would have caused the outage and if there wa...

sprite34 by I plan to stick around
  • 1802 Views
  • 5 replies
  • 5 likes

DEVICE RETURN

Rogers internet has a very shady method of device return .. Be careful they wait a few months then send a bill to you stating that they didn’t receive your device …Even they know it has been returned and is sitting in their warehouse ..TAKE ALL MEASU...

Internet coverage spotty with Gen2 modem

Hi, I am using the Gen2 rogers modem for wifi. I switched from Bell to Rogers earlier this year I was hoping this new modem will be good enough to cover a 1400 sq feet 2 story house. However the coverage is spotty at best and devices that are further...

Last Mile Hardware Optimization + Questions

Hello, I'm experiencing quick and random drops on ethernet or together affecting both business and leisure uses like conference calling, streaming high quality video, or gaming.  I've had a few support visits to correct the issue, yet it persists. I ...

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