06-11-201710:28 PM - last edited on 06-11-201710:45 PM by RogersMaude
Smart Home Monitoring - error connecting to server
[ Edited ]
I have been having an issue the last several hours of trying to connect to smart home monitoring through the app saying "error connecting to server". I checked my internet and its been working fine. Checked on all devices and same issue.
This could be the answer why. I got this text a couple day ago..
" Rogers service message: As part of our ongoing improvements to your Rogers Smart Home Monitoring service, we will be updating the software on your Touchpad with new features, security updates and bug fixes. Specifically, new enhancements to our popular free 24x7 Video recording feature that allows you to continuously record one HD camera 24 hours/day for 7 days. This update will automatically occur in the next two weeks at an idle time when your system is DIS-Armed. The upgrade takes approximately 5-10 minutes, and your system will be unavailable for use during this time. We apologize for any inconvenience this may cause, and thank you for being a Smart Home Monitoring customer. "
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