FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

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Resident Expert
Resident Expert
Posts: 5,635

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Thats a little strange.  The IPV4 address times out but the IPV6 addresses work.  Try this.

 

tracert -6 ipv6.google.com

 

Then, using the second IP address, ping that address.  It should return a ping.  You can force the use of IPV6 by using "-6" in the command.



I Plan to Stick Around
Posts: 229

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

yup now i get ping :-)

 

ping 2607:f798:804:2d2::1 -t

Pinging 2607:f798:804:2d2::1 with 32 bytes of data:
Reply from 2607:f798:804:2d2::1: time=28ms
Reply from 2607:f798:804:2d2::1: time=29ms
Reply from 2607:f798:804:2d2::1: time=19ms
Reply from 2607:f798:804:2d2::1: time=51ms
Reply from 2607:f798:804:2d2::1: time=16ms
Reply from 2607:f798:804:2d2::1: time=16ms
Reply from 2607:f798:804:2d2::1: time=16ms
Reply from 2607:f798:804:2d2::1: time=13ms
Reply from 2607:f798:804:2d2::1: time=12ms
Reply from 2607:f798:804:2d2::1: time=14ms
Reply from 2607:f798:804:2d2::1: time=12ms
Reply from 2607:f798:804:2d2::1: time=16ms
Reply from 2607:f798:804:2d2::1: time=16ms
Reply from 2607:f798:804:2d2::1: time=14ms
Reply from 2607:f798:804:2d2::1: time=12ms
Reply from 2607:f798:804:2d2::1: time=13ms
Reply from 2607:f798:804:2d2::1: time=14ms
Reply from 2607:f798:804:2d2::1: time=11ms
Reply from 2607:f798:804:2d2::1: time=12ms
Reply from 2607:f798:804:2d2::1: time=14ms
Reply from 2607:f798:804:2d2::1: time=12ms
Reply from 2607:f798:804:2d2::1: time=21ms
Reply from 2607:f798:804:2d2::1: time=13ms
Reply from 2607:f798:804:2d2::1: time=12ms
Reply from 2607:f798:804:2d2::1: time=15ms
Reply from 2607:f798:804:2d2::1: time=14ms
Reply from 2607:f798:804:2d2::1: time=16ms
Reply from 2607:f798:804:2d2::1: time=18ms
Reply from 2607:f798:804:2d2::1: time=22ms
Reply from 2607:f798:804:2d2::1: time=22ms
Reply from 2607:f798:804:2d2::1: time=17ms
Reply from 2607:f798:804:2d2::1: time=13ms
Reply from 2607:f798:804:2d2::1: time=21ms
Reply from 2607:f798:804:2d2::1: time=17ms
Reply from 2607:f798:804:2d2::1: time=22ms

Ping statistics for 2607:f798:804:2d2::1:
Packets: Sent = 35, Received = 35, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 11ms, Maximum = 51ms, Average = 17ms

Resident Expert
Resident Expert
Posts: 5,635

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

looks good, can you do the same, running the test for 250 pings and post just the end results.  I might ask you to send me the whole test and a couple of other bits of data.



I Plan to Stick Around
Posts: 229

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Ping statistics for 2607:f798:804:2d2::1:
Packets: Sent = 250, Received = 250, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 10ms, Maximum = 223ms, Average = 20ms

Resident Expert
Resident Expert
Posts: 5,635

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Yup, thats looking more like what I see.  If you still have the command window up, or the data dumped into notepad for now, can you copy the whole test top to bottom and send it to me in a pm?  I'd like to have a closer look at it.  Thanks for your help Smiley Happy   Are you noticing if any of the high ping times in applications or in games are presenting any problems?



I Plan to Stick Around
Posts: 29

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Th firmware was pushed to my modem about 72 hours ago - so far so good, no drops. I'm running my modem in bridge mode and I haven't noticed any stability issues.

 

I did a factory reset of my modem to get IPV6 functionality.

 

One problem after the reset was that EasyConnect had some trouble initially obtaining an IP address, and there was no way to bypass the screen until an IP/internet connectivty was obtained.

 

Also, you must create a WiFi network even though you maybe using bridge mode - also I didn't realize teh WiFi password becomes the cusadmin password for the unit as well.

 

Quick question, does IPV6 work in bridge mode as well or does the modem need to be in gateway?

I'm Here A Lot
Posts: 6

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Have been running Firmware 4.5.8.21 for a couple days now and things are a lot better with respect to internet drops.

 

2 things:

 

1) My Chromecast (1st Gen) device would show as 'connected' to the wireless network, however my laptop would not 'see'/detect the device on the network (NOTE: I am NOT running in Bridge Mode) I ended up connecting the Chromecast to another wireless network I have running in the house - and all worked as expected.

 

2) Issue this AM at around 3:00 - 4:00 where my internet access was down - but it DID NOT require me to power down/power off the modem - I waited it out and things seemed to resolve on their own.

 

Other than that, it's been great to not have to reset the modem every 18-24 hours.

 

 

 

 

I Plan to Stick Around
Posts: 290

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

 

2016-06-05_12-38-01.png

 

 

2016-06-05_12-39-40.png

 

 

Pinging www.google.ca [2607:f8b0:400b:80a::2003] with 32 bytes of data:
Reply from 2607:f8b0:400b:80a::2003: time=31ms
Reply from 2607:f8b0:400b:80a::2003: time=46ms
Reply from 2607:f8b0:400b:80a::2003: time=29ms
Reply from 2607:f8b0:400b:80a::2003: time=29ms

Ping statistics for 2607:f8b0:400b:80a::2003:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 29ms, Maximum = 46ms, Average = 33ms

Microsoft® MVP Windows Insider - Windows Security
I Plan to Stick Around
Posts: 48

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

It appears that .21 was successfully installed last night. While it's early days, there are a couple of things that look a little wrong. Could anyone else confirm?

 

Basic -> Basic Settings -> Lan Setup -> Connected Devices. 

This shows only a single stale entry for the very first device in the DHCP range, even though there are many devices wirelessly connected. Multipe refreshes done.

 

Wireless -> Access Control -> Device Filter -> Connected Devices

This shows no entries, even after multiple refresh atrtempts. Again, multiple devices actually connected.

 

Basic -> Basic Settings -> DMZ -> DMZ Settings -> DMZ Host -> Connected Devices. 

Same thing. Empty list apart from a stale entry for the first IP in the DHCP range.

 

These tables were populated in .20

 

 

I've Been Here Awhile
Posts: 4

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Not sure if it's related to this firmware or not, but I'm seeing upstream speeds varying a lot this morning.

 

The speed (on the 100u plan) slowly increases to near 700KBps then tanks to near 0 and starts climbing again.

 

Last time I grabbed a large file such as this remotely (same destination and similar size file and file type) I got a constant 1.2MBps which is the advertised speed.