FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

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I Plan to Stick Around
Posts: 283

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial


Sktzmn wrote:

Hello. 

My current firmware for my Hitron CGN3 is 4.5.8.33.


After reading various articles about the KRACK WiFi security issue from various sources, and after reading your firmware version release dates, shouldn't my modem's firmware be upgraded to 4.5.8.35 or 4.5.8.35.2T?


Read here about KRACKhttp://communityforums.rogers.com/t5/Internet/New-WIFI-WPA2-vulnerability-modem-updates-coming/m-p/4...

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Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial


Sktzmn wrote:

Hello. 

My current firmware for my Hitron CGN3 is 4.5.8.33.


After reading various articles about the KRACK WiFi security issue from various sources, and after reading your firmware version release dates, shouldn't my modem's firmware be upgraded to 4.5.8.35 or 4.5.8.35.2T?


@Sktzmn

KRACK doesn't affect any of the Rogers Gateways. It only affects devices running in client mode. 



I Plan to Stick Around
Posts: 103

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

@Sktzmn firstly, no, just no.

How do you determine you would go from 33 to 35 or 35T2?

Firstly, from 33, you'd go to the most recent release, 33T3, not 35. Still have no clue where you got 35 from.

Secondly, if you have indeed been reading up about KRACK, you'd have read very easily, that it DOES NOT affect ANY Rogers Modems as they DO NOT have 802.11r enabled.

Im sure Rogers is working towards it, but they have there own thread (link in above postings) about this issue and im sure they wont enable ANYTHING to do with 802.11r until they're sure its safe to do so and no exploits remain, especially none so serious as the potential of KRACKs abilities.

I Plan to Stick Around
Posts: 103

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

@RogersDave

 

I just wanted to post about a larger issue i've experienced today.

 

Just after 11am EST, my modems WIFI went abit wonky.

Let me explain.

I was watching Netflix on my laptop (win10), and all of a sudden, it froze, like Netflix just froze. It wasnt paused, it wasnt trying to buffer, it didnt disconnect or give an error code, it just stopped. No spinnging buffer symbol, nothing.


Then I noticed my WIFI status got a warning, and I checked, and sure enough, I had both IPv4 and IPv6 addresses, but Both said no internet available. I closed netflix. I then put my laptop into Airplane mode, watied 3min, and then turned off airplane mode and let the wifi reconnect. Same issue, I connected, and eventually got both IP addresses but no internet status. Also my cell phone, wifi thermostat and all Wifi devices had disconnected from my network.

 

I came to my desktop, which is wired ethernet, and everything seemd fine, I had internet and I could open the CODA login page. So I called into Rogers tech support, which I know Im not supposed to do really as part of the trial, but I wanted to see in real time if anyone could see an issue with anything or atlweast, see what I was seeing. The agent proceeded to access my device, and said there were NO wifi devices connected. as was what i was seeing in both the Basic Connected Devices list, and when i went to the WIFI access control connected devices list and pushed refresh. After a few moments of the gentleman testing my local area and the local sHub, we both, almost instantly, noticed my Laptop show back up, as the only device on Wifi. And evntually my cell phone, then my thermostat....

 

This is very strange as we did not do anything that shoud have caused anything to not be connected in the first place. He confirmed all my settings were fine and the Wifi was bradcasting when he connected to my device, yet no devices were showing, and then all of a sudden, without reboot, Docsis Event, or anything, they began to show up again. I still have a Wan UpTime of +7days, and no reason what so ever for my wifi issue, or solution.

 

Even more to my issue is my DHCP Reservations, I also had the gentleman on the phone confirm with me that serveral of my devices, on wifi and ethernet, that have DHCP reservations, including my laptop that just re-connected on its own, are not recieving the IP address the Reservation should be giving it, and I can personally guaruntee, its not because of any static IP setting within the devices themselves, as they are also set to the same custom DHCP list I set in the CODA, in effort to see if that would solve the issues, and it has not.

Also, I was given advise to try Wireshark and look for multiple DHCP clients, and I have downloaded and installed and run multiple diagnostics, and near as I can tell, the only host putting out requests is the Coda, but it frequently will make very stange IP to IP info/tell requests, somtimes from say ip 192.168.0.16 to tell like 5 IPs who it owns IP 0.16 but it will do them one at a time, and itll be a device like ONE of my hue light bulbs, but not the others, to tell devices like my heated floor or furnace thermostats.... I cant make heads or tails of why these requests would be happening, and also requests for who is on IP 0.10 alot to the CODA, maybe ip 0.10 interfears with 0.1 for the gateway itself? and if thats true, why dont they just make the modem skip that IP anyway and avoid this issue for ppl with +25 devices on their home networks, especially if the DHCP reservations are going to fail constantly and any attempt to mannually avoid this IP being given out, are pointless as it will eventually be given to someone or somthing that connects without being part of the reservation list.

I Plan to Stick Around
Posts: 35

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Coda on 33T3. Yesterday and now again today, I've had blips with loss of WAN.  LAN is still up so not same as previous reboots.   I'm in south Cambridge, ON region.  Just wondering if there's an issue or is it normal.   Events during last event are below.   Thanks, Murray

 

**Removed logs due to MAC address. - RogersZia

I Plan to Stick Around
Posts: 35

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Thanks Zia.  I guess my question boils down to if LAN is staying up but WAN is being reset a couple times a day; unlike the reboot issue where both were resetting is likely to be a Rogers network issue or a Coda issue?

I Plan to Stick Around
Posts: 77

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Why blame CODA for every glitch that ever happen? Smiley Happy Check Rogers Outage Map.

I Plan to Stick Around
Posts: 35

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Thanks @arnym21.   Looked at map but really wasn't showing any issues locally.   Agreed, it feels more like something happening upstream rather than in Coda.

I Plan to Stick Around
Posts: 103

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

@arnym21 blame the CODA because if you understand the issue, its not an outtage, the LAN still has internet, we are all just experiencing WAN data loss randomly.

@RogersDave For example, my wired desktop will still have full internet, but my wifi laptop sitting beside the modem, will only say connected to network but no internet access available and a wonky DHCP IP and DNS address and will just sit like that and eventually reset and come back, but its a different amount of time before it fixes itself each time, somtimes its only a min or two, other times I've gotten upset after 10 full min, gone to my desktop, logged into the CODA, turned off the wifi, waited 30/60secs, turn it back on, and then everything was fine after for a while until it happens again.

No docsis event and no outtage in any area near me @arnym21

Its deffinetly somthing with the firmware or the communication of the DCHP over WAN, which would still be a firmware issue, not a local outtage issue in any way.

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I Plan to Stick Around
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Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

@WestPoint

 

I was responding to another member. Your issue was reported by others quite a few times in various threads and incarnations, and seems to be FW bugs related. You may want to look through this and that thread too. And its not only WiFi DHCP problem, but wired ethernet too for many users depending on the device type hooked to the modem-router. Hooking CODA in Bridge mode with your own WiFi router seems to mitigate the issue for now.

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