I pay $10/mth for the International Plus LD Plan for my home phone but don't know which ten countries are included. Inexplicably, Rogers does not provide a list anywhere on their website explaining long distance calling plans: https://www.rogers.com/...
Hello, we upgraded to Rogers Ignite in December 2019. Since then, when somebody enters our 3-digit buzzer code from the entry intercom located at our building's lobby, we do not get a ring in our apartment's phone. Is there a fix or workaround to...
We have had two accidents in less then 6 months and both times, the 911 service wasn’t working. The technicians are unable to assist. Anybody knows what’s the next steps? An elderly couple that isn’t getting any help to fix their issue. Anybody knows...
Hello, @57. Thank you for another helpful post along with the checklist to troubleshoot the cable issues. We appreciate your continuous contribution to our Community! Regards,RogersMoin
According to the customer rep. i talked to, it seemes like we cannot keep our current phone no. if we switch from Rogers legacy system bundle to Rogers Ignite system bundle. We would really like to keep our current phone no. Would someone knows why w...
Rogers home landline I have an open repair request since August 22, 2022 regarding my Rogers home landline - cable, not wireless. I have a particular problem when I try to call a specific other Rogers home landline number in that they can hear me b...
We have been a customer with Rogers for over 30 years now. On Aug 8 we went to switch our account from regular Rogers to Ignite Rogers Service. The individual accidently cancelled our home phone line and now it has been 30 days that we have been with...
I have tried in vain to use Call blocking, I use Microsoft Edge, it does not work on Edge, Tech support says "USE Google chrome it works" I use Google chrome ....it does not work. is there not an improved system that I can use to block calls......H...
Hello, I was an RHP customer and had my number listed on canada411/white pages. I have not been a customer for almost a year now, but my name, address, and old phone number which I never ported (straight up cancelled) still appears there. Canada411...
Cannot connect to the local Costco (moncton) with home phone. Getting the "your call cannot be completed as dialed" message. 2 separate cell phones connect fine. (pharmacy voice system is 506-317-0433 if somebody wants to check to see if it's rogers ...
What is "Unlimited Local Calling" with Ignite Home Phone? ***Edited Labels***
The problems with 911 access during a Rogers system failure wilI not be remedied by anything that Rogers does to enable continuation of 911 service for cell phone network users. Ignite Home Phone users do not and will not have reliable 911 service, o...
Does anyone have the list of the approved long-distance 3rd party providers that Rogers will allow for long-distance? We recently switched to Rogers, and we have used Startec for years, either when with Bell before or even with Rogers years ago. Appa...
Ever since the outage, I cannot use my home phone to call a number on Vancouver Island. This is a number I previously called, on a regular basis, without any issues. I still have no issue calling it with my cell. Any ideas? ***Edited Labels***
calling a rogers phone is ok, calling a bell home phone and bell cell phone the call gets dropped. the problem for me is between the rogers and bell phone networks. St. John's, Newfoundland. ***Edited Labels***
My inter service has return but my VOIP is not working since the outage. SIP/ALG has already been disabled. I had to Voip line for many years with no issues, provider is Freephoneline Please help. Thanks ***Edited Labels***
I'm in Ottawa (K1Z post code). Home Phone (separate modem, not Ignite) was working this morning but failed again sometime after that. Was expecting a call from someone. Checked and found no dial tone at 7pm. Reset of modem didn't change anything. *...
I was going to post in the following thread since I recalled the discussions, but I see it has been archived, so I'm starting a new thread. https://communityforums.rogers.com/t5/Archived-Posts/Ignite-TV-home-phone-voice-mail-indicators/td-p/435978/pa...
I decided to log into Rogers Home and Away Online Manager today to update and add a new number to our call block list. You can imagine my surprise when I looked at the "unwanted callers list" and noticed that for every single one of the 30 numbers we...
When I see a number i don't recognize on caller-id is there a way I can either decline it or send it straight to voicemail?
