Wireless home phone voicemail

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I've Been Here Awhile
Posts: 3

Wireless home phone voicemail

The wireless base i have (ZTE WF720) continuously flashing message which is relayed to the phone. When i access voicemail the box is empty. How do i get rid of this message??

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Rogers Employee ShakTiburon
Rogers Employee
Posts: 992

Re: Wireless home phone voicemail

Hey there @Okabeach

 

Based on a quick research this feature is called: Voicemail Waiting Indicator.

If it is stuck (when it shouldn't be); 2 Options are available to clear it.

 

1. You can leave yourself a voicemail (from another number) and check the voicemail to have it reset.

2. You can call Tech support (wireless) to have them reset the stuck indicator.

 

Hope this helps,

Cheers!

I've Been Here Awhile
Posts: 3

Re: Wireless home phone voicemail

Thanks for the quick reply.

 

I did try the first option you suggested but the light on the base continues to flash making the phone think there is voicemail. Guess i will have no option but to call tech support.

 

It was worth a try though! ☺

Rogers Employee ShakTiburon
Rogers Employee
Posts: 992

Re: Wireless home phone voicemail

Well good that you tried. lol

Did it resolve after calling Tech Support?

I've Been Here Awhile
Posts: 3

Re: Wireless home phone voicemail

Mailbox was corrupt. 2 minutes with tech support & all is as it should be.

 

Thanks! 😆

Rogers Employee ShakTiburon
Rogers Employee
Posts: 992

Re: Wireless home phone voicemail

Yay! Smiley Very Happy Glad to hear it!

I've Been Around
Posts: 1

Re: Wireless home phone voicemail

Rogers wireless voice mail

 

I got so frustrated with my Rogers wireless voice mail I had to just turn it off. When people call me sometimes

the phone wouldn't ring at my end at all but just go straight to voice mail. Other times it could ring any number

of times. No pattern of times then go to voice mail. Instead of spending hours trying to sort through different

levels of answers and questions on this site much easier just to turn it off.

I've Been Around
Posts: 1

Re: Wireless home phone voicemail

I am a new wireless home phone user.    

If I am talking on my phone when another call comes in, will it go to voicemail??

I'm a Senior Advisor
Posts: 1,963

Re: Wireless home phone voicemail

The call should go to voicemail. The caller should also "know" that you're on the phone because instead of ringing 5 times (or however many rings you have chosen before going to voicemail when you're not answering), the call will go to voicemail immediately, typically without even ringing at their end.

I've Been Around
Posts: 1

Re: Wireless home phone voicemail

thank you for your quick reply
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