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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
  • 32758 Views
  • 4 replies
  • 9 likes

Resolved! Extended coverage

My husband works out of town and he received a message saying his extended converge will be blocked. Now I am at home with a newborn and can't get a hold of my husband because of this !!!! He works in a rogers coverage area, he's gone for weeks at a ...

Jd87 by I've been here awhile
  • 19217 Views
  • 17 replies
  • 0 likes

Resolved! Rocket Stick

I want to get a rocket stick,but at the store they say you don't have them anymore and yet the rocket stick in on your site.       ***Added Labels***

chinook1 by I plan to stick around
  • 7241 Views
  • 6 replies
  • 0 likes

Resolved! Cannot send/receive calls and text.

Almost an hour now with no ability to recieve text or calls. Anyone else? What is rogers planning to do for customer that have been affected with this issue?     ***Edited Labels***

vedo7 by I'm here a lot
  • 13512 Views
  • 54 replies
  • 0 likes

Resolved! 2 remotes for 1 Ignite box?

It was suggested that I could go into a Rogers store and get a second remote for my Ignite box.  2 chairs in living room far apart, cannot share 1 remote.  When I had Bell, I could change channels with phone app, cannot with Rogers app.     I asked i...

98765432l by I plan to stick around
  • 12519 Views
  • 34 replies
  • 0 likes

Resolved! Poor cell service

I live in Cardiff, a small residential community just outside of St. Albert/Edmonton Alberta, and have never gotten better than two bars of LTE in home, and lately I've been down to three bars of 3G. What is the problem?

zavtra by I've been here awhile
  • 32476 Views
  • 74 replies
  • 0 likes

Cannot make Outbound calls, Inbound works.

When I call out it rings, then cuts out- call failed message appears. Has been going on for 3 days, doesn’t matter who I call. I can accept calls normally.   *** Added Labels ***

Jaymehm by I've been around
  • 4008 Views
  • 3 replies
  • 0 likes

Can you forward text messages to another line?

I got 2 lines - I business from work and one personal and I want to use both on the same device (it has to be the work device, so I can't use a phone with 2 sims). I was able to do a call forward with *21* and was wondering if there's such service fo...

benmeiri by I've been around
  • 9781 Views
  • 5 replies
  • 0 likes

IPG Inconsistencies

I have a 9865 (NB3) running Navigatr firmware and I also utilize AnyPlace Web "Manage PVR", as well as RAPTV on my iPad. The Rogers IPG has never been very good, but most of the time it records most of my scheduled recordings. Since January 2016 (pos...

57 by Resident Expert
  • 30009 Views
  • 223 replies
  • 2 likes

Cell phone Reception issues

With the recent buy out of MTS ( manitoba telecome service) to Bell is or will there be any network upgrades like extending coverage etc in the future?  

Anso by I'm here a lot
  • 9162 Views
  • 23 replies
  • 0 likes

Key 3

When will Rogers offer the new Blackberry Key 3?   *Added Labels*

Aya1 by I've been around
  • 1876 Views
  • 1 replies
  • 0 likes

Rocket HUB external antenna

I'm wondering if Rogers will ever introduce a Rocket HUB with external antenna capabilities again. My trusty old NetComm is getting aged and limited to 3G.   ***Edited Labels***  

Unable to Use Cell Phone Data Service

I have no internet on my cell phone.  I restarted my phone twice, and still nothing.  I pay a lot of money to get what i need from my phone, and now I can't do anything, and i work from my phone.  Is there anyone else having this issue?  I am in Winn...

Atrudel by I've been around
  • 9016 Views
  • 10 replies
  • 0 likes

Resolved! Can I Keep My Cellphone Number If Moving Provinces?

Hey, I plan on moving in the next year or two to another province, but not permanently. I'm wondering if I'll be able to keep my same NPA+NXX+stop if I'm out of NS for 7-10 months.      **Labels Added**

Resolved! New Rogers RF remote

https://www.rogers.com/web/support/tv/remote/416?setLanguage=en   Have yet to pick one up myself.. but will possibly try this week.   Its an RF remote, so it doesnt need line of sight.This will be a great asset to people wanting to set up a home thea...

Gdkitty by Resident Expert
  • 87965 Views
  • 335 replies
  • 1 likes

Resolved! Deleting Series from NAVIGATR

How to I record a series I set up?I have series in my list that aren't even on the air any more. How do I get rid of them?   *** Edited Labels ***

SkaGoat by I plan to stick around
  • 19237 Views
  • 41 replies
  • 0 likes

Resolved! Rogers and Apple DEP enrollment?

I was wondering if Rogers is partnered with Apple to enroll devices in the Device Enrollment Program (DEP).  I am the mobile device manager of a medium sized business and would like to have our new phones enrolled in Canada as they are in the US.  

ebrady07 by I've been here awhile
  • 8138 Views
  • 7 replies
  • 0 likes

PVR list of recordings not accessible

I had called Rogers to cancel the cancellation request I had in for the end of the month. Agent said she had to reinput all my devices back on. One nextbox PVR which was the only rental said not authorized. That finally worked itself out but now erro...

Mgriv by I've been around
  • 1185 Views
  • 1 replies
  • 0 likes

Resolved! Wifi Calling /Wifi Assist

Wifi-assist is buggy.At first, wifi-assist worked perfectly. If you left wifi on, it would connect to the wifi signal seamlessly even though you were not in Airplane mode.Lately, however, it's not working as it should. It occasionally connects normal...

Hmm by I'm an enthusiast
  • 4124 Views
  • 2 replies
  • 0 likes

Resolved! iPad Pro 9.7"

Hello,   Just wondering if Rogers ever plans to have this device available just has I don't like the giant pro size but also dont want the old Air 2 that came out 2 years ago.       ***Edited Labels***

JaxeBard by I've been around
  • 2816 Views
  • 2 replies
  • 0 likes