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Forum Posts

Rogers iPhone Voice Mail 😖

This is super frustrating! After years of having no problems with my iPhone and service from Rogers, since September 22, I can’t seem to resolve two problems.1-I used to always have visual voicemail. It was not an “extra “service which Rogers is tryi...

TyGuyMTL by I've been around
  • 109 Views
  • 1 replies
  • 0 likes

Resolved! Rogers Unable to Enable Wifi Calling

I ported to Rogers yesterday with my iPhone 13 Pro (purchased directly from Apple) and I'm unable to enable Wifi calling. When I turn it on via the Phone settings menu, I get a message to contact Rogers to enable wifi calling on this account. I've do...

Resolved! Unable to Add Apple Watch to My Cellular Plan

Hello! I thought I'd mention here that I have been trying to activate cellular service for a new apple watch and I get the weirdest errors: when I go through the app, first I don't get a query whether I want to include the apple watch in my share eve...

Qubit by I plan to stick around
  • 4571 Views
  • 15 replies
  • 1 likes

Resolved! Pairing Apple Watch SE with Family Sharing

How do I find out (before I buy) if I will be able to pair an Apple Watch SE to my phone? Can I set up my child’s Apple Watch SE (he doesn’t have his own phone) to my account as family sharing?   **Labels Added**    

CS-H by I've been here awhile
  • 2734 Views
  • 13 replies
  • 1 likes

Can't send SMS text messages unless replying to an SMS

When i try to send an SMS message to someone it fails to send. If that person texts me first, then I can send them SMS messages successfully. Tried this with multiple contacts. Note, this is not Imessage related. I tried resetting network settings on...

Apple Watch 7 error message trying to set up Cellular

Hello,   I am trying to setup Cellular through the app.  I get an error message "We're sorry we are unable to proceed with your request at this time." This is after I have selected a plan.  I got past this the first time and it seemed to get stuck wh...

SUCV by I've been around
  • 126 Views
  • 1 replies
  • 0 likes

Group texts Can’t text

I have been in a group text for a few months. This weekend no one can see my texts anymore. I am still in the group, I can see everyone else’s texts. I am in the group still. No one has blocked me. I have reset my phone, powered on and off with messe...

ADree by I've been here awhile
  • 234 Views
  • 4 replies
  • 0 likes

Resolved! Unable to receive sms verification codes

I switched to Rogers yesterday from Telus, and to my negative surprise I am no longer able to receive sms verification codes sent by websites like CRA, TD, Affirm etc.Is there a way to fix this?   **Labesl Added**

IreneT1 by I've been around
  • 7208 Views
  • 29 replies
  • 0 likes

iPad

Is that true that i am going to receive a free device from points??     ***Edited Labels***

Telegram doesn’t send sms activation code

I recently switch plan and phone with you guys but when I’m log in to my telegram account, I don’t receive any activation sms code, I tried everything and it’s been 4 months now

babyti by I've been around
  • 163 Views
  • 1 replies
  • 0 likes

Call forwarding to a US number and other call forwarding issues

I am just going to post this for reference purposes. The call forwarding feature on iPhones and Android devices, coupled with the specific star codes *21*xxxxxxx# to activate and #21# to deactivate, don't work as they should. I've been using call for...

Hmm by I'm an enthusiast
  • 273 Views
  • 3 replies
  • 0 likes

Blocking Outgoing Long Distance Calls on iPhone

Is there a way to block an iPhone from making long distance calls? My special needs son has a new phone, but I'm worried that he may call overseas by mistake and generate a huge long-distance bill. Any help would be appreciated.

pnantel by I've been around
  • 2148 Views
  • 3 replies
  • 0 likes

Buying a white iphone 15 pro max with Rogers EPP is impossible??

I've never been so frustrated. I do not understand why it is literally impossible to buy the white Iphone 15 pro max on a talk and text plan with the rogers credit card equal payment plan. I get that its a very popular color, but what i don't underst...

Rogers Yahoo email suddenly deactivated

When I went access my Rogers email today I was told I needed to reset my password, no idea whyCan’t reset because it sends the recovery code to the email address that I can’t accessSent an email from my Apple email address and it was not delivered be...

SD128 by I'm here a lot
  • 844 Views
  • 3 replies
  • 0 likes

iphone 15pm backordered with no update on status

Hi, I placed an order for iphone 15 pro max white 256gb on Jan 5th and have not heard anything back as of yet. I am wondering if anyone know if the model will be restock soon? It's very frustrating without any update  Thank you  

yhk by I've been here awhile
  • 415 Views
  • 5 replies
  • 0 likes

Resolved! Rogers Does Not Support iPhone Live Voicemail Properly

Rogers locks down even unlocked phones when it comes to Live Voicemail. They do not allow custom greetings. This is because the Rogers does not support custom greetings for Live Voicemail. Will Rogers unlock custom greetings for people using IOS17+? 

Paul_M by I plan to stick around
  • 6776 Views
  • 38 replies
  • 4 likes

Resolved! Unable to send SMS to Android Devices

Hello, Anyone else having issues right now? I'm unable to send SMSs to anyone with an Android device - or via Text/SMS   **Labels Added** 

Joel13 by I plan to stick around
  • 1031 Views
  • 10 replies
  • 1 likes