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Re: AAE: OS Updates - ENDED

Alright Community! The time has come, RogersAlton of the Device Management team is here for the next 2 days to answer all your questions about Rogers device OS updates, MRs, EMR and bug fixes.   RogersAlton will be answering your questions on a first...

AAE_OSUpdates2.png AAE_Posting_How To.png

AAE: OS Updates - Lack of LG Security Updates

 Why is it that Rogers and LG appear not to support their devices fully? Example:LG G6 - still on February 2019 Security Update; 2 years 2 months old.LG V30 - still on February 2019 Security Update; not fully 2 years old yet.LG G7/G7 One - still on F...

Darp85 by I'm here a lot
  • 1634 Views
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Resolved! Samsung’s Galaxy S10, S10+ and S10e Hardware Discussion

Hi,   I tried searching but cannot find a topic on this.  Samsung is set to debut the 10 series on February 20th, with all rumors pointing to March 5th for the US release date.  I am wondering if there is any info on the Rogers end when we can expect...

tierackk by I plan to stick around
  • 4224 Views
  • 7 replies
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Resolved! About missing Mobile Data toggle in the quick settings panel..

Hi there,   I know it's been a while since whoever is in charge of CSC of Canadian GS series(SM-G9XXW) decide to remove Mobile Data toggle from Quick Setting panel, I just really want to know why you guys decide to do this: Your plans certainly can't...

AaronYou by I've been here awhile
  • 57497 Views
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Resolved! Pixel 3 SMS french characters. (Unicode?)

Hello,    Since yesterday, I cannot send french letters with accents via SMS (é,è,ç, etc).  The recipient only sees ?.   Example if I write "après" the recipient sees "apr?s".   I cannot find a settings either in the Messages app or the system, to ve...

jefflessard by I plan to stick around
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  • 19 replies
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Google Pixel 3 / Pixel 3 XL Pre-Orders & Reservations

Does Rogers usually do pre-orders for Pixel devices? I know usually Samsung and Apple but wasn't sure on Pixel.  Looks like it will be available on Nov 1st in Canada and I want to make sure to have WiFi Calling so would rather order from Rogers.   Th...

JeromeM by I plan to stick around
  • 15984 Views
  • 137 replies
  • 1 likes

RCS Issues On Family Plan

I recently added my wife's phone to my Roger's invoice. We are now setup on a family plan, sharing our data etc. We both own Pixel 2 devices, both use Google Messages as our main app for texting as well. I can enable enhanced messaging (RCS) through ...

ChochiWpg by I've been here awhile
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  • 3 replies
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Texting problem

I sent a picture text to my husband from my phone. It took a good 10-15 minutes to send, but I finally showed as sent on my end. When he got home he showed the that it showed up as a different number. He called that number, someone answered and had n...

Albertamom by I've been here awhile
  • 2042 Views
  • 3 replies
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Cannot Setup Yahoo Email through Gmail App

Gmail Roger Yahoo setup Oreo Pixel 2 Fail    I cannot setup a Rogers Yahoo account through the Gmail App on my Android Oreo. As soon as I get to the Agree Screen and click the Agree button I get the following:404. That’s an error.The requested URL /?...

Ryan0000 by I've been here awhile
  • 12994 Views
  • 28 replies
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Data & Hot spot Toggles and FM chip Disabled by Carriers

For some reason (although there's theories by consumers) Carriers have disabled the Data & Hot Spot Toggles as well as the FM chip. Now the theory is that the Carriers want consumers to use more Cell Data... Please Rogers, say that this isn't true.. ...

shaggyskunk by I'm a trusted contributor
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  • 4 replies
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Resolved! Contact name changes to 'unknown name' during calls

While on a call with saved contacts, I'll hear the hang up sound and then the name of the contact will change to Unknown...and the length of time of the call will restart...as if it's a new call. I'm using a Samsung 8 Edge. It happens on just about e...

Wades22 by I've been here awhile
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Any news for Huawei P20?

It is said that the release date is Mar 27, does anyone know will Rogers will carry this new model of Huawei P family? I am currently using P10 plus, it is very good phone.       **Added Labels**

wawa2010 by I'm here a lot
  • 5854 Views
  • 13 replies
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Not receiving text messages, only pictures

Hello all, I recently stopped receiving text messages from 3 people but they get mine. This started May 3rd at exactly 10:30 am out of nowhere. I had a Samsung galaxy s6 at the time and I checked if these people were blocked but they were not and I t...

Rshep94 by I've been around
  • 2566 Views
  • 1 replies
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Unable to Unlink Email from my Cell

Hello, I'm hoping someone can help me because I am at my wits end. On my cell phone, I accidently linked my husband's email to my account. I have 3 emails and he has one. I followed the help on how to unlink but it does not let me. It only gives me m...

thenance333 by I plan to stick around
  • 3564 Views
  • 7 replies
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Resolved! Receiver volume /cellphone

I am hearing impaired. I know there is a way to increase the phone volume through the Engineering mode but it seems Its blocked by Rogers, but is it possible to get this code to do this in my case?     ***Edited Labels***

Althea1 by I plan to stick around
  • 4889 Views
  • 8 replies
  • 0 likes