After I OTA updated my Huawei P10 Plus to Rogers Oreo (from Nougat), I can no longer change the Hide / Show my number feature in the Dialer. It is stuck on always Show my number when making calls. Also the CPU (hence the battery) is more heavily utilized (4 to 7 percent more) than was on Nougat. A factory reset does not solve these issues.
Still, I did not get any update on my
I hear you. However this isn't a Rogers isssue. Those changes come straight from the OS manufacture and Huawei. Rogers does not touch any CPU / Battery or any changes within the settings. They only add their own apps, optimize the networks for the phone to work on their network.
Have you contacted Huawei?
Huawei p10 plus
I've contacted Rogers Tech Support and they are escalting the issue to Huawei for a fix.... though there is no time frame on when we might see an update. Hopefully Rogers contract with Huawei has an aggressive SLA for fixing cell network related bugs.
Note: Tech Rep mentioned that they have an outstanding OS issue with a Samung phone that has been open for over 2 months and Rogers still has not received a fix (hence one of the reasons why I no longer buy Samsung phones) . Hopefully Huawei is more responsive / proactive... if not, a tardy fix response time will most certainly influence my buying decision for my next Phone manufacturer in the next year.
Welcome to our Rogers Community Forums .
I can definitely understand your concerns, I'd like to chime in and provide some quick insight.
Huawei does push out their updates in batches. If you haven't received it yet, just sit tight and it should be available to you in the very near future.
Once you've received the update, if you can kindly keep the Community posted? That'd be great !
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