Whats the longest hold time that you have been on? Personally i'm at 1 hour right now since i talked to the first person and all i wanted to do was cancel a service that i've had for 5 years and not on contract. I'm kind of curious on how long it will be since i'll talk to someone ^_^
3 HOURS ON 2 separate occasions not to mention multiple hour long waits frequently. In the last week I have been on hold for a total of 8 and a half hours and have still not talked to anyone! Cancelled my Rogers wireless today. Enough is enough.
I'm sorry to hear about your recent experience trying to connect with us, and I'm very sorry to hear you've decided to cancel your services.
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