I had received a call from Rogers win back team +1 (833) 292-4255 on March 16, 2024 and on a follow up call from them on March 19th I accepted the offer for a 2 year plan with new device, iPhone 15 & some 1 time credit. Rogers win back team performed...
After the 2 years can you return a different phone same model *Added Labels*
Hi all, dont know if this is the right place to post this question or not, but I really need help. I have premium device protection from likewize and I lost my phone about a week back. I put in a request for lost phone but my claim was denied. From t...
I've got a phone call a week ago and on the phone we agreed on a deal. However, because I was driving, I asked them to call me later(we set a day and time). Of course I didn't get a call, I know they're the 3rd party I left a voicemail to them but di...
I have been a Rogers customer for all of my adult life (currently in my 50’s). As our TV boxes are being decommissioned at the end of April I contacted Rogers to discuss our options. After spending much time on hold and speaking with multiple repre...
It's been two weeks since I've been seeing this dang error message when trying to upgrade my phone. And this error isn't even my fault. When we went to upgrade the phone and have an authorized person pick up the new phone in store, they were turned...
I have a 24-month plan for internet service in Ontario with Rogers. The plan will expire in May, at which time it will cost $25 plus tax more. I live in a newish building where only Rogers or Bell are allowed. I've phoned Rogers twice and asked them ...
I recieved a letter saying Rogers will phase out cable services and my current TV service will no longer be available. To avoid these impacts move to Rogers ignite. Is this true? I don't want ignite! ***Edited Labels***
First to start off sorry about my grammar or spelling, so frustrated, I'm posting this for advice and to make rogers aware, So I have been struggling to open a new account, issues are private as following the community guidelines. I have contacted ro...
On April 28th I was sent an automated message from Rogers stating my "wireless services would be suspended if my past due amount was not paid within 14 days of this message." 14 days from April 28th was May 12th. On May 9th my wireless data was sus...
I have been trying to contact rogers since mid November re my charges. Every time where put between half an hour to 70 minutes and finally had to disconnect and back to work. Unfortunately we all have to make a living and spending so much time to c...
I have ported my prepaid services with rogers to postpaid. They said that they need to run a credit check prior activating my account. The credit check operator confirmed that this will have no impact to my credit score. After my credit check went th...
Hi there I have the Nokia fast tomorrow 5G home Internet plan for 500 GB and the Nokia router. The problem is as I don’t get 5G service. I only get one light on my router and when I’m connected any of my devices are connected via Wi-Fi I can’t even l...
Well the typical game as the discount period is over, huge increase in price. Why are new customers offered internet at $50/month vs ~$100 for folks like me who have been with Rogers for >25 years. What is wrong with Rogers treating loyal customers ...
I almost never post about company experiences or leave reviews good or bad because I frankly don’t care enough to do so unless something is so incredible or so abjectly awful that I feel almost a responsibility to do so.Unfortunately for Rogers, it w...
Hello, We are long-time Rogers customers (35+years) and recently Telus presented us with an offer that was more attractive than our current Rogers plan. We tried calling Rogers to see if they could better it, but their customer service line was close...
I received an email promo from rogers@e.rogers.com with an exclusive welcome offer of additional $5/month off on top of any current promotions for 24 months when I activated a Rogers infinite plan and limited time offer ends 05/02/2024. I called the ...
The website clearly states we supply courtesy phones while yours is being repaired. But when you talk to any Rogers store or worker they say they don't do loaners or courtesy phones. So ppl are expected to buy a new phone or go completely without whi...
This has been a very painful process. In the first place I was happy with the legacy service and was being forced to upgrade. Subsequently I had to make several calls as a long standing customer and ran the gamut of agents. The exact price was hard t...
I went to Rogers store financed 15 pro, but I didn’t like the plan. So next day I called customer service to cancel the plan, and advices me just need to return to the store. I went to store and told them I already canceled the plan just came back re...
